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01225 715 715
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Our publications

Working Together

We work with a group of our tenants to create our magazine Working Together that goes out to all our tenants and leaseholders.  Click here to read our latest issues and find out more about Working Together.

Working Together magazine



Our leaflets

We have a number of leaflets to help you find out more about our services for you.  Please contact us if you would like us to send you a copy of any of our leaflets.

We can give you the information we send to you in large print, on audio tape, CD or in another language please contact customer services on 01225 715 715 or email


Read our repair handbook for information on how to report a repair, repair responsibilities, repair priorities and useful hints and tips.


Customer service

How to make a complaint

 Map and directions to our office

Receptionist and customer at our office



Rent & Money Matters

 Useful information about how much will my bills be

How to pay your rent and service charges

How to manage your money

Man holding money matters pack




Your home and neighbourhood

About asbestos

Antisocial behaviour

Selwood home standard

 Decorating club.pdf

Renting a garage

Gardening club

  Returning your home to us

 All you need to know about returning your home to us after a bereavement.pdf


Independent living


 Sheltered Housing-what to do in a fire

Our service for people with mental health support needs

Lady cooking at stove with Lifeline pendant


 bath toys in bubble bath


Sewage Treatment Customers

Our sewage treatment leaflet


Annual report and accounts March 2017

Financial statement and accounts March 2016

Financial statement and accounts March 2015

Financial statement and accounts March 2014

Financial statement and accounts March 2013

Financial statement and accounts March 2012

Financial statement and accounts March 2011

Financial statement and accounts March 2010

Governance manual

Memorandum and Articles of Association

Corporate Brochure

Corporate Plan

Government Housing Regulatory Standards


this page was last updated: 04/10/2017 09:23:00


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