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Our performance and promises to youTenant being greeted by receptionist

Improving our services

We are always trying to improve our services to you.  We do this by regularly reviewing our services, using mystery shopping and listening to what you tell us through compliments, complaints and satisfaction surveys. 

We also look at best practice in the housing sector and from other organisations to see how else we can improve.

How we are doing

You can find out about how we are doing by looking at our annual report and accounts and our  annual performance report. (Please note that this is a low resolution file so some of the graphics are not as clear as in the original print version). You can also find out more about how we are doing by looking at this section of our website, or click here to find and compare landlords.

this page was last updated: 27/10/2017 12:27:00


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