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Our corporate plan and annual report

Corporate plan

You can find out more about what we are doing and our plans for the future by reading our corporate plan.

Annual performance report

We also produce an annual performance report so that customers can easily review our performance and the money we spend.

A printed copy of the report is in the winter 2017 edition of Working Together, our customer magazine.

The annual performance report features:

  • The results from our recent satisfaction surveys
  • How we are achieving value for money for your rent
  • Where we're investing additional resources

We are doing well in the following areas:

  • The quality of our repairs service
  • Reducing the average time to let an empty property
  • Building lots of new homes
  • Helping tenants to manage their money and keeping our arrears levels low

We need to do better in:

  • Supporting customers with antisocial behaviour
  • Making improvements to our estate inspections and maintenance programme
Selwood Housing is registered a registered charity (1141124). Selwood Housing Society Limited is a company limited by guarantee (4168336). We are authorised and regulated by the Financial Conduct Authority reference no 739371. All rights reserved. Webdesign and web development by Nvisage
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