Scrutiny Report – Asset Management (Prioritisation)
View The workshops that the scrutiny team co-hosted on planned programmes included presentations from the group operations director and her team to share all requested details and ensure the attendees were fully informed about the process. The scrutiny team and the other customers attending then agreed a set of recommendations.
These recommendations then formed part of the scrutiny team’s report, along with a desk-based review into the letters that are sent to customers when works are planned on their homes.
The report and recommendations was shared with the director and her team and the board of directors in March 2025. Seven recommendations have been approved, and an action plan is in place.
Now six months on, our Head of programme delivery has shared updates on their progress in the action plan below:
Management Action Plan
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