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Customer Conversation 2021

What is the Customer Conversation?

Every three years we send our customers an in-depth survey asking how best to involve them. Our customers' views matter to us and we want to make sure that they can help us to shape and improve our services.

When did it take place?

Customers were sent the survey in September 2021 and the survey closed on Friday 8 October.

What did we ask?

Our survey asks about customers' perceptions of Selwood Housing and their priorities for us. For 2021 we also included questions about neighbourhoods, online services and the environment.

What will we do with the results?

We will use the results to create effective and appropriate involvement opportunities for our customers. We will also share them with the rest of the organisation so that all Selwood Housing services can continue to be developed with the customer in mind.

Get in touch

If you have any questions about this consultation, or to find out about ways to get involved, contact our involvement team.

Email: makeadifference@selwoodhousing.com
Tel: 01225 715632

Can't find what you're looking for?

If you can't find what you're looking for please contact us at info@selwoodhousing.com

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13 hours ago
Selwood Housing

🏡🌱 We want to ensure that everything we do has a positive impact now and in the future!
Which is why why we publish an environmental, social and governance (ESG) report each year. The report shows how we're doing on a range of areas including building safety and quality, affordability, resident support, environmental impact, support for our communities and staff wellbeing.
👉 Find out more and read the latest report on our website: ecs.page.link/BjXdR
... See MoreSee Less

🏡🌱 We want to ensure that everything we do has a positive impact now and in the future! 
Which is why why we publish an environmental, social and governance (ESG) report each year. The report shows how were doing on a range of areas including building safety and quality, affordability, resident support, environmental impact, support for our communities and staff wellbeing. 
👉 Find out more and read the latest report on our website: https://ecs.page.link/BjXdR
4 days ago
Selwood Housing

🏡🛠 Is something in your home in need of repair? It may be that you're able to quickly carry out the repair yourself. Head to our repairs tips and advice pages to find lots of articles on repairs and improvements you can make in your home: ecs.page.link/8v1nj ... See MoreSee Less

🏡🛠 Is something in your home in need of repair? It may be that youre able to quickly carry out the repair yourself. Head to our repairs tips and advice pages to find lots of articles on repairs and improvements you can make in your home: https://ecs.page.link/8v1nj
6 days ago
Selwood Housing

🏡 It's #sharedownershipweek ! 🏡

If you want to find out more about shared ownership as way of getting onto the property ladder, visit our website: ecs.page.link/AFgah

You can also stay up to date with available properties and all the latest from our home ownership team on our Selwood Sales page!
... See MoreSee Less

🏡 Its #SharedOwnershipWeek ! 🏡

If you want to find out more about shared ownership as way of getting onto the property ladder, visit our website: https://ecs.page.link/AFgah 

You can also stay up to date with available properties and all the latest from our home ownership team on our Selwood Sales page!
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