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Talk Money Week


Talk Money Week: six resources to help improve financial wellbeing

It’s Talk Money Week! This annual event is organised by the Money and Pensions Service and aims to get the nation talking about money, with a focus on money management and improving financial wellbeing.

The coronavirus pandemic has made this year a challenging one for us all. With so many people feeling the financial impact of the crisis, we spoke to Mark Snelgrove, one of our tenancy sustainment coordinators. Mark shared with us some of his top money-related resources, designed to help improve financial wellbeing and provide support, particularly during these challenging times. Best of all, they're all free!

1. Citizens Advice

Citizens Advice can help local residents by providing advice on all money related topics, including debt and benefit entitlement. There are dedicated Citizens Advice services in your local area, so if you want to get some general advice on your finances, head to the links below for Wiltshire, BANES and Mendip.

Citizens advice wiltshire logo

2. Entitledto

If you want to see what your benefit entitlement is, check out this great link from Entitledto which will give you an idea of what benefits you may be eligible to receive. This is really useful for first time claimants or existing claimants who have had a recent change in circumstances.

3. Age UK

Similarly to Entitledto, if you’re aged 55 or over, Age UK’s website has financial information and a benefits calculator. They also have a free advice line.

4. Council Tax Hardship

With the impact of the coronavirus pandemic, local councils are offering support on a case by case basis for anyone who may be struggling to pay their council tax. If this applies to you, get in touch with your local council to discuss your circumstances and potential options.

Council tax bill

5. Food banks

The Coronavirus pandemic has seen an increase in the use of food banks throughout the country. Local food banks have been working hard to keep up with the increase in demand and ensure no one goes hungry as a result of the pandemic. Access to food banks often requires a referral, which can be made by a professional e.g. your landlord, school teachers or social workers.

Local food banks are located in the following areas:

  • Bradford-On-Avon
  • Frome
  • Melksham
  • Radstock
  • Salisbury
  • Trowbridge
  • Warminster
  • Westbury

6. Olio

The Olio app is a fantastic tool that connects neighbours with each other and with local businesses so surplus food and household items can be shared, not thrown away. To access items, simply browse the listings available near you, request whatever takes your fancy and arrange a pick-up via private messaging.

Further information on how to share or request items, as well as useful information for anyone without access to a smartphone, can be found on the Olio website.

Olio app logo

If you have any concerns about paying your rent due to coronavirus, please speak to our customer support team on 01225 715 715 who can then put you in touch with your account manager. They can then advise you based on your individual circumstances.

We will be closed for the afternoon from 1pm on Wednesday 25 November due to a virtual staff event. If you have an emergency during this time, call01225 715 715.