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The scrutiny team is an independent customer group that makes sure that at Selwood Housing, our services are effective and that our ways of working take into account our customers perspective.
The scrutiny team is part of something called co-regulation, which is where tenants, rather than the government, make sure that housing associations are doing what they should be doing.
The team produces reports and recommendations for service improvements, for our leadership team and Board. You can review these reports opposite.
We currently have five customers who make up our scrutiny team. Meet the team here.
The scrutiny team have recently completed a report on how we manage empty properties (voids). This was recently taken to our Board.
The scrutiny team are currently reviewing responsive repairs.
If you would like to find out more about our scrutiny team please contact us at makeadifference@selwoodhousing.com
You can download all of our scrutiny team reports below by subject area.