World Homeless day – 10 October 2024
Selwood Housing
Are you part of the conversation? Selwood Housing wants to find out what you think - look out for an email or letter from 1 October.
Find information and guidance on a range of topics, from taking care of your home, cost of living and seeking financial support.
Our monthly customer update includes information about our services, repair tips and advice, plus opportunities to get involved in shaping our services.
If you are unhappy with our service we want to hear from you so we can put things right.
We believe that everyone has the right to a safe, warm and sustainable home and our aim remains for all customer homes to achieve a minimum EPC C rating by 2030. We recently shared a video testimonial from two customers in Westbury who have had retrofitting works completed recently and are reaping the benefits of cheaper energy bills and warmer homes.
Retrofit works are carried out by our specialist partner Low Carbon Exchange. To begin the process, they visit customer homes and carry out a whole house assessment. This takes up to two hours and is a straightforward process that, once completed, allows retrofit measures to be recommended. Once the upgrades are completed, we make sure customers understand how to use them, including leaving useful guides. Six months after the installation, we'll get in touch again to see how customers are getting on with the new measures and to discuss whether any tweaks are needed to keep things working at an optimum level. ecs.page.link/J9CJ9
4 CommentsComment on Facebook
Hopes I'll get new windows soon so I'm not living in such a cold damp environment.
Will we in Trowbridge also be assessed for Retrofit.
Nearly a year ago I had a Vaillant heating system fitted,underfloor heating….its much better bills are cheaper
I's this available to all tenants of selwood as this is something I would really like to do on our home as in the long run it would reduce the energy bills
We've published our latest environmental, social and governance report (ESG) that shows how we are doing across a wide range of service areas. The ESG report 2023-24 looks at building safety and quality, affordability, resident voices and support, environmental impact and resource management, as well as our structure and governance and support for staff wellbeing. Take a look at our website for the full report: ecs.page.link/4WbdW
0 CommentsComment on Facebook
More than 1,600 households became homeless in Wiltshire last year. Being homeless is isolating, and often results in poverty, isolation, poor mental health and substance misuse. A lack of access to local services also means people struggle to improve their situation without help.
We’re shouting out Doorway Wiltshire this #WorldHomelessDay for their work supporting approximately 320 single adults (over 16) annually. They provide warmth, hot food, showers, clean clothes, and company. They also improve access to local services by making direct, in-person referrals to housing, health, addiction and other professionals. Through their group activities and courses delivered by partner agencies and their venue, they help people to build confidence and skills.
Thank you for all you do to support the community.
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