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Sheltered-housing

Sheltered housing service standards

Our sheltered housing service

In November 2019, following wide consultation with our sheltered housing customers, we introduced some changes to our service for sheltered schemes and adjacent sheltered properties.

These changes included a sheltered housing co-ordinator responsible for a patch of sheltered properties. They are your point of contact for any concerns you have regarding your home, your tenancy or the communal areas and grounds.

Where a service is the responsibility of another team in Selwood Housing such as a repair or grounds maintenance query you may choose to report the issue directly to the team concerned. The co-ordinator can act as the point of contact for any issue that is Selwood Housing's responsibility.

Please view our sheltered housing service standards for more information on the following:

  • How to contact your sheltered housing co-ordinator
  • Contacting Selwood Housing and how we respond
  • Scheme meetings
  • Estate inspections
  • Communal lounges
  • Fire safety
  • Sheltered caretaking service and cleaning specification

Can't find what you're looking for?

If you can't find what you're looking for please contact us at info@selwoodhousing.com

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Sheltered housing

  • Sheltered housing service standards
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2 days ago
Selwood Housing

It's the perfect time to get in to your garden and spruce it up for the summer months and we've got you covered with our top tips and advice… ... See MoreSee Less

4 days ago
Selwood Housing

Our Stronger Communities Fund is a grant scheme aimed at improving the lives of our customers and the communities where they live. Trowbridge Future, a local charity, recently relocated to a new home in the shires shopping centre with support from the funding we provide. The new venue has a lot more space, including a private booth for appointments, comfy sofas, craft provision, and a new much-needed office for staff.

The current application window for the Stronger Communities Fund closes on the 31st July and further details can be found on our website: ecs.page.link/voeYM
... See MoreSee Less

Our Stronger Communities Fund is a grant scheme aimed at improving the lives of our customers and the communities where they live. Trowbridge Future, a local charity, recently relocated to a new home in the shires shopping centre with support from the funding we provide. The new venue has a lot more space, including a private booth for appointments, comfy sofas, craft provision, and a new much-needed office for staff. 

The current application window for the Stronger Communities Fund closes on the 31st July and further details can be found on our website: https://ecs.page.link/voeYM
1 week ago
Selwood Housing

As we come to the end of #RuralHousingWeek here's an update from our development team on properties completed and work starting:

"Between April and June 2024 we have completed 39 homes: 13 shared ownership and 26 for rent.
These have been completed across sites in Wiltshire and Somerset including: #Wells #Westbury #Malmesbury #Chippenham and #Warminster. Later in the summer, running into September we have 33 more homes coming in Chippenham Warminster and Malmesbury. We have also signed contracts for two new sites: 12 homes in #Frome on Adderwell Road and 21 homes in Little Keyford." - Paul Walsh, Group Development Director

Selwood Sales
... See MoreSee Less

As we come to the end of #RuralHousingWeek heres an update from our development team on properties completed and work starting:

Between April and June 2024 we have completed 39 homes: 13 shared ownership and 26 for rent.
These have been completed across sites in Wiltshire and Somerset including: #Wells #Westbury #Malmesbury #Chippenham and #Warminster. Later in the summer, running into September we have 33 more homes coming in Chippenham Warminster and Malmesbury. We have also signed contracts for two new sites: 12 homes in #Frome on Adderwell Road and 21 homes in Little Keyford. - Paul Walsh, Group Development Director

 Selwood Sales
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