See what Government support is available to help with the cost of living and find out how to save money with energy saving tips.
A household is said to be in fuel poverty if its required fuel costs are above the national average or if the household is left below the official poverty line after paying for fuel.
There are grants and schemes available to help you cover the costs of your fuel bills.
The energy regulator OFGEM provides information on what to do if you cannot afford your energy bills, visit the OFGEM website to find out more.
See what Government support is available to help with the cost of living and find out how to save money with energy saving tips.
More information on how you can manage your water debt can be found on National Debt Line.
For customers who are supplied by Wessex Water Help paying your bill | Wessex Water.
Where Bristol Water is your supplier Struggling To Pay (bristolwater.co.uk).
If you are struggling with the cost of food, our customer support team can advise on food bank assistance.
You can also find community fridges in Frome and Trowbridge.
For furniture or items for your home, contact:
The broadband market offers customers a wide range of choices, with different deals available to suit different needs
For more information visit Ofcom.
This is funded by the government but run by your own energy provider. It is available to customers who get the 'Guarantee Credit element of Pension Credit' or are on a low income and meet their energy suppliers criteria for the scheme.
The scheme can provide up to a £140 one-off reduction on electricity bills.
Visit Warm Home Discount Scheme (gov.uk) to find out more.
Additional payment can be accessed if temperatures fall below a certain level. This is run the same way as the Warm Home Discount Scheme.
Visit Cold Weather Payment (gov.uk) to find out more.
This is run by the Wiltshire Community Foundation and is a fund made up of donations by customers of state pension age who do not require their fuel allowance.
A partner agency will need to make the application on your behalf (Selwood Housing is no longer a partner agency).
Visit Surviving Winter (wiltshirecf.org.uk) to find out more.
The whole team at Selwood Housing wishes our Team GB athletes the best of luck at this year's Summer Olympics.Paris 2024 2024 Olympic opening ceremony kicks off today at 20.24! Will you be watchin#SupportIsWhatMakesUsk#MakeAmazingHappenappen
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Join our focus groups and influence the services you use. Share your thoughts, improve your community, and get rewarded! No experience needed — just your passion to make a difference.
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It's important our customers share their thoughts, opinions and ideas as this leads to better decision making, improved services and increased satisfaction. Here's what Hazel told us about her experience:
“I have enjoyed being part of the process and being in a group where my opinions and prior knowledge are treated with respect. It has been helpful to understand how decisions are made and policies formed”
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