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Home Tenant services
Caring for your home Alterations and adaptations Aids and adaptations Alterations to electrics Bathrooms and showers Central heating and focal fires Conservatories Decorations Driveways Extension External doors Extractor fans and air conditioning Flooring Garden works Insulation and double glazing Kitchens Lofts Meters and pre-payment meters Minor building works inside your home Pictures Plumbing Shared ownership and leasehold properties Solar panels Stair lifts and through floor lifts Telecommunications Asbestos Contents insurance Fencing standard Fire Gardening club Our homes standard Pets in your home Planned works Regular servicing Domestic abuse Managing your rent Help paying your bills Help to Save scheme MySelwoodHousing register page Our account managers Set up a Direct Debit Direct Debit competition Universal credit Pay your rent Saving energy Your documents Customer updates Documents and policies Preserved Right to Buy and Right to Acquire Your neighbourhood Anti-social behaviour Fly tipping Grounds maintenance Neighbourhood managers Preventing antisocial behaviour Priority neighbourhoods Rent a garage Tenancy sustainment
Your documents
Customer updates Documents and policies Preserved Right to Buy and Right to Acquire
Documents and policies
Preserved Right to Buy and Right to Acquire
Board-of-directors

Documents and policies

Here you can find a list of all policies and documents that relate to your tenancy.

Tenure policy Lettings policy Tenancy termination form Whistleblowing for customers and the public policy Whistleblowing for customers and the public procedure Whistleblowing customer information sheet
Damp and mould principles Damp and mould policy Damp and mould procedure
Neighbourhood management policy Antisocial behaviour policy Anti-social behaviour CCTV policy Clear communal areas policy Clear corridor poster
Compliments and complaints policy Our complaints process Claims and goodwill policy Equality and diversity policy Modern slavery statement Safeguarding children policy and procedure Safeguarding adults policy Customer access and service standards statement
Direct Debit form Standing order form How to manage your money guide Request a rent refund form
Competition terms and conditions policy The Preserved Right to Buy and the Right to Acquire Pets and animals policy Stronger communities funding policy Tree policy Fencing and boundary management policy Awards and incentives policy
Staff buying shared ownership homes group policy
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Selwood Housing is a registered charity (1141124). Selwood Housing Society Limited is a company limited by guarantee (4168336). We are authorised and regulated by the Financial Conduct Authority reference no 739372. All rights reserved.

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