Our caretaking and neighbourhood teams work hard to ensure that our communal areas remain clear and tidy. This not only keeps these spaces safe but also ensures easy access for all, including residents, visitors and the emergency services. Below, we've put together some useful information to make it easier for our customers to keep communal areas clear, tidy and safe for all to enjoy.
It's important to avoid leaving unnecessary items and clutter in communal areas for various reasons, such as health and safety. This includes preventing trip hazards, reducing fire risks and ensuring that people can safely and quickly exit in case of an emergency. By keeping these areas clear, we also help ensure items don't obstruct fire or rescue services in an emergency.
Our communal gardens should be tidy and safe spaces for all residents. To maintain this, please keep these areas free from items such as outdoor furniture, paddling pools, barbeques or bonfires.
Please be aware that we will remove any items left in communal areas and gardens, in line with our clear communal areas policy.
Be mindful of other people who also use your communal areas and gardens by keeping noise levels down, disposing of litter correctly, avoiding damage to property and garden features and cleaning up after pets.
If you would like to host an event in a communal area, please get in touch with us for approval first. If approved, we will let you know of any conditions you have to follow. To enquire about holding an event on Selwood Housing property or land get in touch with us at 01225 715 715 or info@selwoodhousing.com.
For more information, read our clear communal area policy and our neighbourhood management policy.
Air source heat pumps are an eco-friendly and cost-effective alternative to traditional heating systems, such as gas boilers. They use the natural warmth in the air to heat and cool your home, helping you reduce your carbon footprint and keep your energy bills down. However, they work differently to traditional heating systems.
We've explained why these systems can take time to heat up your home and provide tips to help you stay comfy all year round: Air source heat pumps: ecs.page.link/PA1Qn
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Wiltshire Wildlife Trust are hosting a Bat Walk this Saturday, 27th April, meeting at Studley Green Community Association, Lambrok Road, Trowbridge.
Attendees will have the opportunity to use bat detecting equipment while finding out more about these amazing mammals in our area!
The session starts at 7:30pm and will finish at 9:15pm.
Register your interest or find out more by contacting: sued@wiltshirewildlife.org
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The MySelwoodHousing portal for customers is unavailable from 1 pm on Tuesday 23 April to 9am on Monday 29 April due to routine maintenance.
For any queries about your portal account during this time, please call our customer support team on 01225 715 715 (Mon - Thu 8:30am - 5:30pm, Fri 8:30am - 5pm).
For alternative ways to pay your rent, visit our pay your rent page: ecs.page.link/vHrz8
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