Find someone to swap your home with via Homeswapper, a free to use service for our customers.
A mutual exchange (the swapping of a home and tenancy) with another housing association or local authority tenant is a quick and effective way of moving.
You can look for another tenant to exchange with by using Homeswapper, which is free to use for our customers.
Once you have found someone to exchange with, both parties will need to complete a mutual exchange application form via the Homeswapper website.
If you are thinking of moving and want to apply for a mutual exchange, take a moment to read through our mutual exchange advice.
Find someone to swap your home with via Homeswapper, a free to use service for our customers.
Once you've found an exchange partner through Homeswapper you can use SwapTracker to apply for a mutual exchange and keep track of progress.
If you're thinking of agreeing a mutual exchange, take a look at our list of things to consider and actions to take.
If you can't find what you're looking for please contact us at info@selwoodhousing.com
We need to carry out a technical upgrade to our main customer database on the afternoon of Monday 7 October. If you call us between 2:30pm and 5:30pm on Monday, we will be able to take your call but will be limited in the information we can provide. If your query isn’t urgent, you may wish to delay your call to us until Tuesday 8 October.
You can also email us at info@selwoodhousing.com or visit the website: ecs.page.link/Tdk3R
Thank you for your understanding, and we apologise for any inconvenience this may cause.
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Meet Zoe Ridley, one of our customer complaints specialists. No two days are the same in her role. Sometimes she’s out on site, other times, she’s in the office with case managers, collecting paperwork and information. Other times she’ll be working from home to focus on administrative tasks.
Take a look at her meet the team profile on our website, to read more about her role and what it entails: ecs.page.link/m2231 #WorkLifeWeek
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Every three years we send our customers an in-depth survey asking how best to involve them. Our customers' views matter to us and we want to make sure that they can help us to shape and improve our services. Customers will have been sent a link via email to our online survey, which will be open until the 22nd October. Questions cover your home, neighbourhood, communication, opportunities to get involved and complaints. If you haven't received the survey, please contact makeadifference@selwoodhousing.com with your details. We can then determine whether you should have received an email link or a postal copy.
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All done
