Need a helping hand with your Universal Credit application?
Universal credit is a new single, monthly payment, introduced by government, which is replacing a number of existing benefits and tax credits, including housing benefit.
If you're of working age and your circumstances change, you will need to claim universal credit online. It can then take 6-8 weeks to receive your first payment so don't delay!
Universal credit will replace:
The Citizens Advice Help to Claim service can support you in the early stages of your Universal Credit claim, from the online application, through to support with your application before your first full payment.
It's a free, independent, confidential and impartial service provided by trained advisers from Citizens Advice. They can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.
Call for free:
0800 144 8 444 (England)
08000 241 220 (Wales)
Get support online or find your nearest service at citizensadvice.org.uk/helptoclaim
Universal credit brings together multiple benefits into one payment, which will be paid directly to you, every month, into your bank or building society or post office account. This means that you will need to now pay your rent directly to us.
The easiest way to pay your rent is by direct debit. Find out how to set up a direct debit here
The government have also produced this online tool to help you see how universal credit is different to other benefits and how you can best prepare.
If you live with a partner you'll now get a single payment for both of you, so you might want to consider opening a joint account to help you manage your money.
If you have a joint tenancy, but only one of you now resides at the property, this could affect your universal credit application. Please contact your account manager to discuss this further on 01225 715 715.
How is universal credit different to the current benefits system?
Universal credit brings together multiple benefits into one payment, which will be paid directly to you, every month, into your bank or building society or post office account. This means that you will need to now pay your rent directly to us.
The easiest way to pay your rent is by direct debit. Find out how to set up a direct debit here
The government have also produced this online tool to help you see how universal credit is different to other benefits and how you can best prepare.
I live with a partner, how will universal credit affect us?
If you live with a partner you'll now get a single payment for both of you, so you might want to consider opening a joint account to help you manage your money.
If you have a joint tenancy, but only one of you now resides at the property, this could affect your universal credit application. Please contact your account manager to discuss this further on 01225 715 715.
When will universal credit start?
Universal credit is already in operation in Wiltshire and Somerset. We are seeing an increase in the number of Selwood Housing customers who are moving across to universal credit.
Who will universal credit affect?
Universal credit will affect those of working age, who are on a low income. If you're looking for work, or not able to work universal credit will apply.
When will my benefits change?
You'll move to universal credit when there is a change in your circumstances that affects your existing benefit claim, such as a change to your employment status or an addition to your family.
If you were claiming housing benefit prior to making a claim for universal credit, you need to ensure that your housing benefit will be paid up to the start of your claim. If this is not the case, you will need to contact your local council.
How do I apply for universal credit?
If you have a change in circumstances you may need to claim for universal credit. You will need to make your application online. If you don't have a computer you can make your claim at the local library or pop into our office in Trowbridge to use our computer in reception.
We'll try and keep you up to date with any changes to universal credit here.
(Firstly a reminder of how universal credit works with earnings….)
If you're employed, how much universal credit you get will depend on your earnings. As you earn more, your universal credit payment will reduce gradually.
You can earn a certain amount before your payment is reduced, if you are responsible for a child or young person, or you are living with a disability or health condition that affects your ability to work. This is called a 'work allowance'.
If you then earn enough to no longer claim universal credit, your payment will be stopped.
Surplus earnings were introduced last April. If your earnings in a month are more than £2,500 over the amount where your payment stopped, this becomes 'surplus earnings'.
Surplus earnings are carried forward to the following month, where they count towards your earnings. If in this following month you are still over the amount where your payment stops, you will not receive a universal credit payment.
For more information about how your earnings affect your universal credit payments, please visit gov.uk to find out more. You can also contact your account manager at Selwood Housing for advice.
Need a helping hand with your Universal Credit application?
If you can't find what you're looking for please contact us at info@selwoodhousing.com
Tuesday is the deadline for customers to contribute to our 2024 Customer conversation. We use the results of these three-yearly surveys to create effective and appropriate involvement opportunities for our customers. We will also share them with the rest of the organisation so that all of our services can continue to be developed with the customer in mind. We had a great response to our last all-customer survey. You can see the results and what we did with them here: ecs.page.link/Fxivi
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World Menopause Day is celebrated every year on 18th October. It was founded by the International Menopause Society which brings together the world’s leading experts on menopause and midlife women’s health to improve the experience of women globally. The theme for World Menopause Day 2024 is Menopause Hormone Therapy (commonly known in the UK as HRT) - head to their website where you can find lots of information on the topic.
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I don't think us men quite get what a physically, mentally challenging time this can be for a woman, watching my wife go though this is horrible, so I can't even imagine what it's like for her. Great to see your brining this awareness out there. Xxxx
Meet Luke, a multi-skilled plumber here at Selwood Housing. Day-to-day, his role includes installing boilers, radiators and heating systems. Luke has worked with us for 20 years now, starting as an apprentice, gaining experience, new skills and qualifications along the way.
Read more about his career pathway and the work he does on his meet the team profile here: ecs.page.link/vTvRE
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Think the houses should be checked with thermal camera to see where the heat is going
Windows that close properly would be a start. But no! You want to wait till late next year! Baring in mind you let us move in like this a year ago!!!
U can keep them out my home, finally getting my flooring put right, between them and the twat who passed the hamster rule, they have trashed my kitchen floor!!!
