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Managing-your-rent

Managing your rent

Everything you need

To pay your rent, as well as information about Universal Credit and how we can help.

Help paying your bills

Helpful services providing financial assistance

Help paying your bills

Changes to our rent charges

Changes to our rent charges for the financial year 2024-25.

Changes to our rent charges

Our account managers

Our account managers can help you with any queries about your rent account or universal credit applications.

Our account managers

Universal credit

Universal credit is a single, monthly payment, introduced by government

Universal credit

Direct Debit

It's free and easy to set up a Direct Debit, we can help.

Direct Debit

Pay your rent

Easily make a rent payment at any time of day.

Pay your rent

Can't find what you're looking for?

If you can't find what you're looking for please contact us at info@selwoodhousing.com

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12 hours ago
Selwood Housing

We need to carry out a technical upgrade to our main customer database on the afternoon of Monday 7 October. If you call us between 2:30pm and 5:30pm on Monday, we will be able to take your call but will be limited in the information we can provide. If your query isn’t urgent, you may wish to delay your call to us until Tuesday 8 October.

You can also email us at info@selwoodhousing.com or visit the website: ecs.page.link/Tdk3R

Thank you for your understanding, and we apologise for any inconvenience this may cause.
... See MoreSee Less

We need to carry out a technical upgrade to our main customer database on the afternoon of Monday 7 October. If you call us between 2:30pm and 5:30pm on Monday, we will be able to take your call but will be limited in the information we can provide. If your query isn’t urgent, you may wish to delay your call to us until Tuesday 8 October.
 
You can also email us at info@selwoodhousing.com or visit the website: https://ecs.page.link/Tdk3R
 
Thank you for your understanding, and we apologise for any inconvenience this may cause.
2 days ago
Selwood Housing

Meet Zoe Ridley, one of our customer complaints specialists. No two days are the same in her role. Sometimes she’s out on site, other times, she’s in the office with case managers, collecting paperwork and information. Other times she’ll be working from home to focus on administrative tasks.
Take a look at her meet the team profile on our website, to read more about her role and what it entails: ecs.page.link/m2231 #WorkLifeWeek
... See MoreSee Less

Meet Zoe Ridley, one of our customer complaints specialists. No two days are the same in her role. Sometimes she’s out on site, other times, she’s in the office with case managers, collecting paperwork and information. Other times she’ll be working from home to focus on administrative tasks. 
Take a look at her meet the team profile on our website, to read more about her role and what it entails: https://ecs.page.link/m2231 #WorkLifeWeek
3 days ago
Selwood Housing

Every three years we send our customers an in-depth survey asking how best to involve them. Our customers' views matter to us and we want to make sure that they can help us to shape and improve our services. Customers will have been sent a link via email to our online survey, which will be open until the 22nd October. Questions cover your home, neighbourhood, communication, opportunities to get involved and complaints. If you haven't received the survey, please contact makeadifference@selwoodhousing.com with your details. We can then determine whether you should have received an email link or a postal copy. ... See MoreSee Less

Every three years we send our customers an in-depth survey asking how best to involve them. Our customers views matter to us and we want to make sure that they can help us to shape and improve our services. Customers will have been sent a link via email to our online survey, which will be open until the 22nd October. Questions cover your home, neighbourhood, communication, opportunities to get involved and complaints. If you havent received the survey, please contact makeadifference@selwoodhousing.com with your details. We can then determine whether you should have received an email link or a postal copy.

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