Getting involved at Selwood Housing means our customers can influence services and make a real difference. It’s important our customers share their thoughts, opinions and ideas as this leads to better decision making, improved services and increased satisfaction.
Throughout the year, we have lots of different opportunities for our customers to get involved and we often offer rewards in return. You don’t need any previous experience and we have lots of ways for you to get involved, depending on how much time you can spare.
Please note that all our projects/opportunities are subject to change and may not be open to all customers. Please read the description carefully before registering your interest.
We would like to invite you to take part in a focus group to help us review our new Housing Health and Safety Policy and share your views on how we keep your homes safe, healthy and fit to live in.
This policy sets out how we identify, assess and manage potential health and safety hazards in your homes using the Housing Health and Safety Rating System (HHSRS). It explains our responsibilities as a landlord, our commitment to customer safety, and how we will respond when hazards are identified.
Date: Monday 19 October 2026
Time: 10am – 11.30am
Location: Selwood Housing office, Bryer Ash Business Park, Trowbridge, BA14 8RT
By taking part in this focus group, you’ll help us ensure our Health and Safety Policy is clear, accessible and focused on customer priorities, while sharing your views on how we manage and communicate health and safety risks, meet expectations around prevention and customer safety, and use customer feedback to improve our services and final policy.
#YourVoiceMatters
To register your interest, please click the button below and in the involvement activity box, enter ‘HHSRS’
We would like to invite you to join us, by taking part in this focus group, you’ll help us review our Service Charge Policy and make sure it’s clear, easy to understand, and provides the information people need.
Date: Tuesday 27 October 2026
Time: 2pm – 3.30pm
Location: Selwood Housing office, Bryer Ash Business Park, Trowbridge, BA14 8RT
Please note: this focus group is not to review how service charges are calculated. Instead, we’d like your feedback on whether the policy explains things clearly, what could be made simpler, and whether there’s anything confusing or missing.
Your views will help us make the policy more customer-friendly and ensure it works better for everyone.
#YourVoiceMatters
To register your interest, please click the button below and in the involvement activity box, enter ‘SERVICECHARGE’
We would like to invite you to take part in an upcoming customer focus group to help us shape Selwood Housing’s value for money strategy.
Value for money is about ensuring that we make the best use of our resources to deliver good quality homes and services, while keeping costs affordable and achieving the greatest benefit for customers.
By taking part, you will help us:
The session is not about setting rent or service charge levels, but about understanding customer priorities and how Selwood can deliver the best possible value through its services and investment decisions.
Date: Monday 2 November 2026
Time: 10am – 11.30am
Location: Selwood Housing office, Bryer Ash Business Park, Trowbridge, BA14 8RT
#YourVoiceMatters
To register your interest, please click the button below and in the involvement activity box, enter ‘Value for Money’
Sharing your views helps us to shape our services. Keep an eye out for upcoming opportunities to get involved throughout the year by joining our make a difference mailing list.
Visit our created with customers webpage to see how our customers helped us to make decisions.
Get in touch and we’ll be happy to answer any questions you may have.
Selwood Housing
Bryer Ash Business Park
Bradford Road
Trowbridge
BA14 8RT
