Getting involved at Selwood Housing means our customers can influence services and make a real difference. It's important our customers share their thoughts, opinions and ideas as this leads to better decision making, improved services and increased satisfaction.
Throughout the year, we have lots of different opportunities for our customers to get involved and we often offer rewards in return. You don't need any previous experience and we have lots of ways for you to get involved, depending on how much time you can spare.
Please note that all our projects/opportunities are subject to change and may not be open to all customers. Please read the description carefully before registering your interest.
Our Stronger Communities Fund is a grant scheme where we offer funding to projects that benefit our customers and communities. This year we’ve made some significant changes and improvements to the scheme and for the first time, we’ll be opening up the applications to our customers.
We’re looking for 6 customers to help us review our offer. To make sure that it is enticing and exciting, but also fair and accessible. As a thank you, we will be offering participants £60 in online shopping vouchers.
We are offering you the opportunity to enrol in our customer learning programme called We Are All Selwood Housing which will take place in May and early June.
There will be four workshops across four weeks covering topics such as: history of Selwood Housing, governance, community, services and lettings.
We’re reviewing how we incentivise our customer involvement opportunities. We want to work with you to get your views on whether we’re on the right track before launching our new approach.
As part of our wider branding refresh, we’ll be looking at how we communicate with our customers. We’ll be asking our customers to get involved, so keep an eye out for opportunities through the website and our newsletter.
The scrutiny team are an independent group of customers who volunteer their time to review Selwood Housing services. Reviewing areas that are important to customers, producing reports and recommendations for service improvements.
The Horizon customer team are our newest involvement group, starting in October 2021. The team will help us to improve the services we offer by reviewing and re-designing the processes that make up our services, as we take our services digital.
Have a browse through many of our past projects to see how our customers have helped in decisions we have made at Selwood Housing.
