Getting involved at Selwood Housing means our customers can influence services and make a real difference. It’s important our customers share their thoughts, opinions and ideas as this leads to better decision making, improved services and increased satisfaction.
Throughout the year, we have lots of different opportunities for our customers to get involved and we often offer rewards in return. You don’t need any previous experience and we have lots of ways for you to get involved, depending on how much time you can spare.
Please note that all our projects/opportunities are subject to change and may not be open to all customers. Please read the description carefully before registering your interest.
We’re reviewing our rent and other charges collection policy, which explains how we collect rent, service charges and other housing-related debts, and how we support tenants who may be struggling to pay.
We’d really value your views on whether the policy feels clear, fair and supportive, and whether it reflects the kind of approach you would expect from Selwood Housing.
#YourVoiceMatters
In-person Focus Group Details:
Date: Friday 24 July 2026
Time: 10am – 11.30am (arrive 9.45am)
Location: Selwood Housing office, Bryer Ash Business Park, Trowbridge, BA14 8RT
Online Focus Group Details:
Date: Wednesday 22 July 2026
Time: 6pm – 7.30pm
Platform: Microsoft Teams
No experience or qualifications are needed to join our focus group, and as a thank you for your time, you will receive a gift, such as a shopping voucher.
To register your interest, please click the button below. In the involvement activity box, enter either ‘Rent online 22 July’ or ‘Rent in-person 24 July’
We’re reviewing our money advice and financial capability policy and are keen to hear your views.
By joining our focus group, you can help us make sure the policy is clear, fair and reflects the support customers need when managing money, rent and financial challenges.
#YourVoiceMatters
In-person Focus Group Details:
Date: Tuesday 18 August 2026
Time: 2pm – 3.30pm (arrive 1.45pm)
Location: Selwood Housing office, Bryer Ash Business Park, Trowbridge, BA14 8RT
Online Focus Group Details:
Date: Wednesday 19 August 2026
Time: 6pm – 7.30pm
Platform: Microsoft Teams
No experience or qualifications are needed to join our focus group, and as a thank you for your time, you will receive a gift, such as a shopping voucher.
To register your interest, please click the button below. In the involvement activity box, enter either ‘Money in-person 18 Aug’ or ‘Money online 19 Aug’
We would like to invite you to take part in an upcoming customer focus group to help us review our antisocial behaviour CCTV policy and share your views on how CCTV is used within our communities.
Your feedback is important to us and will help ensure that our approach is clear, transparent and balanced. The focus group will provide an opportunity to learn more about why we use CCTV, how it operates, and the safeguards in place to ensure it is used responsibly.
Why take part?
By joining the focus group, you will help us:
#YourVoiceMatters
In-person Focus Group Details:
Date: Friday 18 September 2026
Time: 10am – 11.30am (arrive 9.45am)
Location: Selwood Housing office, Bryer Ash Business Park, Trowbridge, BA14 8RT
Online Focus Group Details:
Date: Tuesday 22 September 2026
Time: 6pm – 7.30pm
Platform: Microsoft Teams
No experience or qualifications are needed to join our focus group, and as a thank you for your time, you will receive a gift, such as a shopping voucher.
To register your interest, please click the button below. In the involvement activity box, enter either ‘CCTV 18 Sept’ or ‘CCTV 22 Sept’
We’d love to hear your views and experiences to help shape our Lettings Policy.
In this session, we will discuss:
Your feedback will help ensure our policy is clear, fair, and works for our customers.
#YourVoiceMatters
In-person Focus Group Details:
Date: Tuesday 29 September 2026
Time: 2pm – 3.30pm (arrive 1.45pm)
Location: Selwood Housing office, Bryer Ash Business Park, Trowbridge, BA14 8RT
Online Focus Group Details:
Date: Wednesday 30 September 2026
Time: 6pm – 7.30pm
Platform: Microsoft Teams
No experience or qualifications are needed to join our focus group, and as a thank you for your time, you will receive a gift, such as a shopping voucher.
To register your interest, please click the button below. In the involvement activity box, enter either ‘Lettings 29 Sept’ or ‘Lettings 30 Sept’
Sharing your views helps us to shape our services. Keep an eye out for upcoming opportunities to get involved throughout the year by joining our make a difference mailing list.
Visit our created with customers webpage to see how our customers helped us to make decisions.
Get in touch and we’ll be happy to answer any questions you may have.
Selwood Housing
Bryer Ash Business Park
Bradford Road
Trowbridge
BA14 8RT
