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Consultations

Involvement opportunities

Have your say

Getting involved at Selwood Housing means our customers can influence services and make a real difference. It's important our customers share their thoughts, opinions and ideas as this leads to better decision making, improved services and increased satisfaction.

Throughout the year, we have lots of different opportunities for our customers to get involved and we often offer rewards in return. You don't need any previous experience and we have lots of ways for you to get involved, depending on how much time you can spare.

Please note that all our projects/opportunities are subject to change and may not be open to all customers. Please read the description carefully before registering your interest.

Alterations policy review

Selwood Housing recognises that from time-to-time customers may wish to alter the property they live in; this may be due to a change in their circumstances, or simply to enhance their home.

Our policy sets out the assessment and approval process we use and explains what responsibilities you have as a customer, as well as ours, as your landlord.

Our current alterations policy is due to be renewed, and we would like to hear your feedback and suggestions.

We would like to invite you to join us in a focus group to review our alterations policy

Date: Thursday 10 October 2024
Time: 2pm – 3.30pm
Venue: Selwood Housing Office, Bryer Ash Business Park, Trowbridge, BA14 8RT

If you would like to join this focus group, please complete the sign-up form via the link below. We always thank you for your time with a gift, such as a shopping voucher or other small incentive.

Antisocial behaviour review

The Regulator of Social Housing Neighbourhood and Community Standard 2015 states that social landlords must publish a policy on how they work with relevant partners to prevent and tackle antisocial behaviour in areas where they own properties.

Our policy sets out our approach to dealing with antisocial behaviour in
our rented general needs and supported housing properties. It is important to us that we clearly communicate what is classified as antisocial behaviour and what is not. Ahead of our policy review, we would like to invite you to a focus group to help us ensure we have clear messaging for all customers.

Date: Wednesday 13 November 2024
Time: 10am – 12pm
Venue: Selwood Housing Office, Bryer Ash Business Park, Trowbridge, BA14 8RT

If you would like to join this focus group, please complete the sign-up form via the link below. We always thank you for your time with a gift, such as a shopping voucher or other small incentive.

Your voice matters

Top view photo of business team having brainstorming in relaxation area of modern office interior working on laptop and tablet computer. Sharing your views helps us to shape our services. Keep an eye out for upcoming opportunities to get involved throughout the year by joining our make a difference mailing list.

Visit our created with customers webpage to see how our customers helped us to make decisions.

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17 hours ago
Selwood Housing

Our customer conversation survey closes in two weeks. This is a quick, simple way to have your say and influence how Selwood Housing delivers services to you and your neighbourhood. Respondents also have the opportunity to be entered into a prize draw to win £50 or £100 shopping vouchers – there are twenty prizes to be won. Customer will have received an email on the 1st October with a link to our online survey. If you need it resending, you can contact makeadifference@selwoodhousing.com with your details. ecs.page.link/SN94T ... See MoreSee Less

Our customer conversation survey closes in two weeks. This is a quick, simple way to have your say and influence how Selwood Housing delivers services to you and your neighbourhood. Respondents also have the opportunity to be entered into a prize draw to win £50 or £100 shopping vouchers – there are twenty prizes to be won. Customer will have received an email on the 1st October with a link to our online survey. If you need it resending, you can contact makeadifference@selwoodhousing.com with your details. https://ecs.page.link/SN94T
2 days ago
Selwood Housing

We will be carrying out a technical upgrade to our main customer database this afternoon. If you call us between 2:30pm and 5:30pm, we will be able to take your call but will be limited in the information we can provide. If your query isn’t urgent, you may wish to delay your call to us until tomorrow, Tuesday 8 October.

You can also email us at info@selwoodhousing.com or visit: ecs.page.link/Tdk3R

Thank you for your understanding and we apologise for any inconvenience this may cause.
... See MoreSee Less

We will be carrying out a technical upgrade to our main customer database this afternoon. If you call us between 2:30pm and 5:30pm, we will be able to take your call but will be limited in the information we can provide. If your query isn’t urgent, you may wish to delay your call to us until tomorrow, Tuesday 8 October.
 
You can also email us at info@selwoodhousing.com or visit: https://ecs.page.link/Tdk3R
 
Thank you for your understanding and we apologise for any inconvenience this may cause.
3 days ago
Selwood Housing

Our Stronger Communities Fund is open for applications from community groups or projects that can evidence a benefit to our customers or a community initiative in one of our neighbourhoods. ecs.page.link/BFFto

📸:Trowbridge Service Users Group
... See MoreSee Less

Our Stronger Communities Fund is open for applications from community groups or projects that can evidence a benefit to our customers or a community initiative in one of our neighbourhoods. https://ecs.page.link/BFFto

📸:Trowbridge Service Users Group
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