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Consultations

Involvement opportunities

Have your say

Getting involved at Selwood Housing means our customers can influence services and make a real difference. It's important our customers share their thoughts, opinions and ideas as this leads to better decision making, improved services and increased satisfaction.

Throughout the year, we have lots of different opportunities for our customers to get involved and we often offer rewards in return. You don't need any previous experience and we have lots of ways for you to get involved, depending on how much time you can spare.

Please note that all our projects/opportunities are subject to change and may not be open to all customers. Please read the description carefully before registering your interest.

Alterations policy review

Selwood Housing recognises that from time-to-time customers may wish to alter the property they live in; this may be due to a change in their circumstances, or simply to enhance their home.

Our policy sets out the assessment and approval process we use and explains what responsibilities you have as a customer, as well as ours, as your landlord.

Our current alterations policy is due to be renewed, and we would like to hear your feedback and suggestions.

We would like to invite you to join us in a focus group to review our alterations policy

Date: Thursday 10 October 2024
Time: 2pm – 3.30pm
Venue: Selwood Housing Office, Bryer Ash Business Park, Trowbridge, BA14 8RT

If you would like to join this focus group, please complete the sign-up form via the link below. We always thank you for your time with a gift, such as a shopping voucher or other small incentive.

Antisocial behaviour review

The Regulator of Social Housing Neighbourhood and Community Standard 2015 states that social landlords must publish a policy on how they work with relevant partners to prevent and tackle antisocial behaviour in areas where they own properties.

Our policy sets out our approach to dealing with antisocial behaviour in
our rented general needs and supported housing properties. It is important to us that we clearly communicate what is classified as antisocial behaviour and what is not. Ahead of our policy review, we would like to invite you to a focus group to help us ensure we have clear messaging for all customers.

Date: Wednesday 13 November 2024
Time: 10am – 12pm
Venue: Selwood Housing Office, Bryer Ash Business Park, Trowbridge, BA14 8RT

If you would like to join this focus group, please complete the sign-up form via the link below. We always thank you for your time with a gift, such as a shopping voucher or other small incentive.

Your voice matters

Top view photo of business team having brainstorming in relaxation area of modern office interior working on laptop and tablet computer. Sharing your views helps us to shape our services. Keep an eye out for upcoming opportunities to get involved throughout the year by joining our make a difference mailing list.

Visit our created with customers webpage to see how our customers helped us to make decisions.

Used for the like, share, comment, and reaction icons
2 days ago
Selwood Housing

Tuesday is the deadline for customers to contribute to our 2024 Customer conversation. We use the results of these three-yearly surveys to create effective and appropriate involvement opportunities for our customers. We will also share them with the rest of the organisation so that all of our services can continue to be developed with the customer in mind. We had a great response to our last all-customer survey. You can see the results and what we did with them here: ecs.page.link/Fxivi ... See MoreSee Less

Tuesday is the deadline for customers to contribute to our 2024 Customer conversation. We use the results of these three-yearly surveys to create effective and appropriate involvement opportunities for our customers. We will also share them with the rest of the organisation so that all of our services can continue to be developed with the customer in mind. We had a great response to our last all-customer survey. You can see the results and what we did with them here: https://ecs.page.link/Fxivi
4 days ago
Selwood Housing

World Menopause Day is celebrated every year on 18th October. It was founded by the International Menopause Society which brings together the world’s leading experts on menopause and midlife women’s health to improve the experience of women globally. The theme for World Menopause Day 2024 is Menopause Hormone Therapy (commonly known in the UK as HRT) - head to their website where you can find lots of information on the topic. ... See MoreSee Less

World Menopause Day is celebrated every year on 18th October. It was founded by the International Menopause Society which brings together the world’s leading experts on menopause and midlife women’s health to improve the experience of women globally. The theme for World Menopause Day 2024 is Menopause Hormone Therapy (commonly known in the UK as HRT) - head to their website where you can find lots of information on the topic.

1 CommentComment on Facebook

I don't think us men quite get what a physically, mentally challenging time this can be for a woman, watching my wife go though this is horrible, so I can't even imagine what it's like for her. Great to see your brining this awareness out there. Xxxx

6 days ago
Selwood Housing

Meet Luke, a multi-skilled plumber here at Selwood Housing. Day-to-day, his role includes installing boilers, radiators and heating systems. Luke has worked with us for 20 years now, starting as an apprentice, gaining experience, new skills and qualifications along the way.

Read more about his career pathway and the work he does on his meet the team profile here: ecs.page.link/vTvRE
... See MoreSee Less

Meet Luke, a multi-skilled plumber here at Selwood Housing. Day-to-day, his role includes installing boilers, radiators and heating systems. Luke has worked with us for 20 years now, starting as an apprentice, gaining experience, new skills and qualifications along the way. 

Read more about his career pathway and the work he does on his meet the team profile here: https://ecs.page.link/vTvRE

3 CommentsComment on Facebook

Think the houses should be checked with thermal camera to see where the heat is going

Windows that close properly would be a start. But no! You want to wait till late next year! Baring in mind you let us move in like this a year ago!!!

U can keep them out my home, finally getting my flooring put right, between them and the twat who passed the hamster rule, they have trashed my kitchen floor!!!

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