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Scrutiny-reviews---grounds-maintenance

Voids

Scrutiny team review

Review of voids

Following the 'end of tenancy' review, the scrutiny team felt there was a need to review how we manage empty properties. These are commonly referred to as voids.

This review focused on turnaround time, lettable standards and customer satisfaction.

The reporting from this 2018-19 review can be found opposite.

Outstanding action

The team recommends that on a trial basis, Selwood provides room layout/floor plans to prospective tenants in an attempt to avoid refusals and improve acceptance

The above action is planned to be looked at during 2023/2024 as part of our digital transformation project, Horizon.

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20 hours ago
Selwood Housing

Leaving your air source heat pump on constantly to regulate the temperature in your home is the most energy-efficient and cost-effective way to run it, and will help you stay comfortable year-round.
As the seasons change, it's important to adjust your air source heat pump settings for optimal comfort, increasing the temperature in winter and lowering it in summer. If you're going away on holiday, you can leave the air source heat pump in holiday mode rather than switching it off. ecs.page.link/PA1Qn
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Leaving your air source heat pump on constantly to regulate the temperature in your home is the most energy-efficient and cost-effective way to run it, and will help you stay comfortable year-round. 
As the seasons change, its important to adjust your air source heat pump settings for optimal comfort, increasing the temperature in winter and lowering it in summer. If youre going away on holiday, you can leave the air source heat pump in holiday mode rather than switching it off. https://ecs.page.link/PA1Qn
3 days ago
Selwood Housing

We’ve recently signed appointed City Plumbing UK as one of three new suppliers for building materials. City Plumbing have shown themselves to be both reliable and agile and this new contract will allow us to implement more efficient systems and processes, monitor performance and ultimately offer value for money to our customers.

"The Social Housing Regulation Act has set clear response times for hazards – and for emergency repairs like boilers in particular – meaning housing providers like Selwood Housing need a trusted supply chain partner that can provide what they and their residents need when they need it. To this end, mobilisation and stock management formed a huge part of this contract, and we're proud to have an industry-leading infrastructure that can make this a reality. These logistics, combined with our team's extensive sector experience and absolute prioritisation of residents, make us the perfect partner for Selwood Housing." - Richard Adams, Sales Director at Integrated Solutions at City Plumbing.
... See MoreSee Less

We’ve recently signed appointed City Plumbing UK as one of three new suppliers for building materials. City Plumbing have shown themselves to be both reliable and agile and this new contract will allow us to implement more efficient systems and processes, monitor performance and ultimately offer value for money to our customers. 

The Social Housing Regulation Act has set clear response times for hazards – and for emergency repairs like boilers in particular – meaning housing providers like Selwood Housing need a trusted supply chain partner that can provide what they and their residents need when they need it. To this end, mobilisation and stock management formed a huge part of this contract, and were proud to have an industry-leading infrastructure that can make this a reality. These logistics, combined with our teams extensive sector experience and absolute prioritisation of residents, make us the perfect partner for Selwood Housing. - Richard Adams, Sales Director at Integrated Solutions at City Plumbing.
4 days ago
Selwood Housing

Do you know a skilled carpenter looking for a new role?

We are seeking a motivated multi skilled carpenter with the ability to:
Diagnose and address repairs in customers' homes
Communicate effectively with customers and the planning team, keeping them informed of repair progress
Deliver carpentry works to the highest standard, aiming for a 'first-time fix'
Ensure compliance with health and safety regulations and industry best practices
Work independently, efficiently managing time and van stocks to maximise productivity
Undertake out-of-hours duties as part of a call-out rota

As a valuable member of our Response Repairs Operatives team, they will play a crucial role in carrying out day-to-day repairs and maintenance in our clients' homes. Additionally, they'll be instrumental in preparing vacant homes for new customers, ensuring top-notch craftsmanship and service delivery.

For full details, and to apply, visit our website 👉 ecs.page.link/WjF8x
... See MoreSee Less

Do you know a skilled carpenter looking for a new role? 

We are seeking a motivated multi skilled carpenter with the ability to:
Diagnose and address repairs in customers homes
Communicate effectively with customers and the planning team, keeping them informed of repair progress
Deliver carpentry works to the highest standard, aiming for a first-time fix
Ensure compliance with health and safety regulations and industry best practices
Work independently, efficiently managing time and van stocks to maximise productivity
Undertake out-of-hours duties as part of a call-out rota

As a valuable member of our Response Repairs Operatives team, they will play a crucial role in carrying out day-to-day repairs and maintenance in our clients homes. Additionally, theyll be instrumental in preparing vacant homes for new customers, ensuring top-notch craftsmanship and service delivery. 

For full details, and to apply, visit our website 👉 https://ecs.page.link/WjF8x
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