Following the 'end of tenancy' review, the scrutiny team felt there was a need to review how we manage empty properties. These are commonly referred to as voids.
This review focused on turnaround time, lettable standards and customer satisfaction.
The reporting from this 2018-19 review can be found opposite.
The team recommends that on a trial basis, Selwood provides room layout/floor plans to prospective tenants in an attempt to avoid refusals and improve acceptance
The above action is planned to be looked at during 2023/2024 as part of our digital transformation project, Horizon.
The whole team at Selwood Housing wishes our Team GB athletes the best of luck at this year's Summer Olympics.Paris 2024 2024 Olympic opening ceremony kicks off today at 20.24! Will you be watchin#SupportIsWhatMakesUsk#MakeAmazingHappenappen ... See MoreSee Less
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This is wonderful. Dreams come true after so much determination is shown. I also wish them a great experience and life changing moments. I am fully with you and congratulations on your personal achievements.
Join our focus groups and influence the services you use. Share your thoughts, improve your community, and get rewarded! No experience needed — just your passion to make a difference. ... See MoreSee Less
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It's important our customers share their thoughts, opinions and ideas as this leads to better decision making, improved services and increased satisfaction. Here's what Hazel told us about her experience:
“I have enjoyed being part of the process and being in a group where my opinions and prior knowledge are treated with respect. It has been helpful to understand how decisions are made and policies formed”
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