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Beginning of a tenancy

Scrutiny team review

Review of beginning of a tenancy

We know that the process of beginning a tenancy is very important to get right for a number of reasons, such as giving clear, instructions, ensuring the right support is available to our new customers and a good level of safety is available to our staff. All recommendations in this report were adopted and some are already being put into place.

The reporting from this can be found opposite.

Outstanding actions

That a floor plan is made available on request.

The above action is planned to be looked at during 2023/2024 as part of our digital transformation project, Horizon.

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15 hours ago

The 'Get Around for £2' bus fare scheme will now continue till 31 October to help passengers with the cost of living. If you're struggling to cope financially and need assistance, take a look at our cost of living page: ecs.page.link/GibGJ #costofliving ... See MoreSee Less
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