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Our lettings process

If you're new to social housing you may be wondering where to start. Don't worry, we've outlined below key steps in the process as well as links to useful documents and frequently asked questions. If you'd like to find out more email us at dtl@selwoodhousing.com

To be considered for social housing the first step is to register with your local council by applying online.

Your application is assessed by the local authority and you will be given an application number. If your application meets the criteria you will be placed on to the housing register.

Ensure that you keep your online account details up to date with your local authority so as not to cause delays later in the process.

Most councils operate a choice-based lettings scheme, where you can bid or express an interest in specific properties. Once your application has been approved and banded, you can bid on particular properties. Bids will then be prioritised and if your name is at the top of the shortlist, your details will be sent to the housing provider.

We will then consider applicants who are 'ready to move'. By this we mean you must be able to pay your rent and manage your obligations as a tenant, as well as move into your home. If you need support from an agency to be 'ready to move' this must be in place when you apply.

No, in order to get on the housing register you must apply via your local council.

Selwood Housing do not keep or maintain their own housing waiting list and in most cases our properties are advertised via the local authority choice-based lettings scheme.

We do sometimes have properties that we can directly let to people with a housing need. These are listed on our direct lets page. These properties tend to have specific criteria for applicants (sheltered housing) or have already been advertised via the local council but are proving more difficult to let.

Your local council will have checked your eligibility for social housing, however Selwood Housing will also need to check this before an offer can be made, to ensure your status hasn't changed.

The first step is for us to complete a pre-tenancy interview with you, which can take up to 1.5 hours. Following this we will carry out extensive checks with you to assess suitability, ensure that you have the ability to sustain a tenancy and to prevent tenancy fraud. This will include obtaining landlord references and in some cases contacting support agencies to make sure that there is an appropriate support package in place. A financial assessment and credit check will be completed for you as part of the pre-tenancy assessment to determine that you can afford to pay your rent, run your home and honour any other financial commitments.

Once all checks have been completed we will notify you of our decision.

This process can take up to two weeks from your pre-tenancy interview, depending on your circumstances and the information that we need to collect.

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For further information download our complete lettings policy

Our lettings policy, 259.2KB PDF
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Our tenure policy – read more about the different types of tenancy we offer

Tenure policy October 2023, 156.8KB PDF

Can't find what you're looking for?

If you can't find what you're looking for please contact us at info@selwoodhousing.com

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21 hours ago
Selwood Housing

Leaving your air source heat pump on constantly to regulate the temperature in your home is the most energy-efficient and cost-effective way to run it, and will help you stay comfortable year-round.
As the seasons change, it's important to adjust your air source heat pump settings for optimal comfort, increasing the temperature in winter and lowering it in summer. If you're going away on holiday, you can leave the air source heat pump in holiday mode rather than switching it off. ecs.page.link/PA1Qn
... See MoreSee Less

Leaving your air source heat pump on constantly to regulate the temperature in your home is the most energy-efficient and cost-effective way to run it, and will help you stay comfortable year-round. 
As the seasons change, its important to adjust your air source heat pump settings for optimal comfort, increasing the temperature in winter and lowering it in summer. If youre going away on holiday, you can leave the air source heat pump in holiday mode rather than switching it off. https://ecs.page.link/PA1Qn
3 days ago
Selwood Housing

We’ve recently signed appointed City Plumbing UK as one of three new suppliers for building materials. City Plumbing have shown themselves to be both reliable and agile and this new contract will allow us to implement more efficient systems and processes, monitor performance and ultimately offer value for money to our customers.

"The Social Housing Regulation Act has set clear response times for hazards – and for emergency repairs like boilers in particular – meaning housing providers like Selwood Housing need a trusted supply chain partner that can provide what they and their residents need when they need it. To this end, mobilisation and stock management formed a huge part of this contract, and we're proud to have an industry-leading infrastructure that can make this a reality. These logistics, combined with our team's extensive sector experience and absolute prioritisation of residents, make us the perfect partner for Selwood Housing." - Richard Adams, Sales Director at Integrated Solutions at City Plumbing.
... See MoreSee Less

We’ve recently signed appointed City Plumbing UK as one of three new suppliers for building materials. City Plumbing have shown themselves to be both reliable and agile and this new contract will allow us to implement more efficient systems and processes, monitor performance and ultimately offer value for money to our customers. 

The Social Housing Regulation Act has set clear response times for hazards – and for emergency repairs like boilers in particular – meaning housing providers like Selwood Housing need a trusted supply chain partner that can provide what they and their residents need when they need it. To this end, mobilisation and stock management formed a huge part of this contract, and were proud to have an industry-leading infrastructure that can make this a reality. These logistics, combined with our teams extensive sector experience and absolute prioritisation of residents, make us the perfect partner for Selwood Housing. - Richard Adams, Sales Director at Integrated Solutions at City Plumbing.
4 days ago
Selwood Housing

Do you know a skilled carpenter looking for a new role?

We are seeking a motivated multi skilled carpenter with the ability to:
Diagnose and address repairs in customers' homes
Communicate effectively with customers and the planning team, keeping them informed of repair progress
Deliver carpentry works to the highest standard, aiming for a 'first-time fix'
Ensure compliance with health and safety regulations and industry best practices
Work independently, efficiently managing time and van stocks to maximise productivity
Undertake out-of-hours duties as part of a call-out rota

As a valuable member of our Response Repairs Operatives team, they will play a crucial role in carrying out day-to-day repairs and maintenance in our clients' homes. Additionally, they'll be instrumental in preparing vacant homes for new customers, ensuring top-notch craftsmanship and service delivery.

For full details, and to apply, visit our website 👉 ecs.page.link/WjF8x
... See MoreSee Less

Do you know a skilled carpenter looking for a new role? 

We are seeking a motivated multi skilled carpenter with the ability to:
Diagnose and address repairs in customers homes
Communicate effectively with customers and the planning team, keeping them informed of repair progress
Deliver carpentry works to the highest standard, aiming for a first-time fix
Ensure compliance with health and safety regulations and industry best practices
Work independently, efficiently managing time and van stocks to maximise productivity
Undertake out-of-hours duties as part of a call-out rota

As a valuable member of our Response Repairs Operatives team, they will play a crucial role in carrying out day-to-day repairs and maintenance in our clients homes. Additionally, theyll be instrumental in preparing vacant homes for new customers, ensuring top-notch craftsmanship and service delivery. 

For full details, and to apply, visit our website 👉 https://ecs.page.link/WjF8x
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