A complete breakdown of everything we'll do to get your home ready for you, so you know what to expect when you move in.
Moving into your new home can be both exciting and daunting. We've outlined below some helpful information to support you when moving into a Selwood Housing home.
Watch the animation below for an overview of the steps we'll take to prepare your home for you. For a full breakdown see our relet standards.
Prior to your sign up, you will receive your tenancy agreement via DocuSign for you to sign electronically. This is a legal contract so please ensure you have read the agreement and you understand your responsibilities before signing. You will also receive important information about your home via email before the sign-up date.
On the day of your sign-up, the lettings coordinator will go through further information with you, including the payment of rent, and will provide you with the key safe code so you can access the keys to your new home.
You will also need to make an advanced payment to cover your first two weeks of rent before your tenancy can commence.
Moving into a new home is expensive. You may need to hire a van or vehicle to move your belongings. You may also need carpets, curtains, and white goods to furnish your new home. Start saving as early as possible to cover the costs of moving.
For free and impartial advice on managing your money and debt advice, including tips on saving, visit the Money Helper website.
A complete breakdown of everything we'll do to get your home ready for you, so you know what to expect when you move in.
Local charity KFR sells second-hand white goods and furniture. They also offer a reduced pricing scheme for low-income households.
We also work with local charity Group 5, who provide second-hand furniture for those who would otherwise go without. Speak to our lettings team for more info.
Our scrutiny team looked at how we manage empty properties for one of their independent reviews.
If you can't find what you're looking for please contact us at info@selwoodhousing.com
Air source heat pumps are an eco-friendly and cost-effective alternative to traditional heating systems, such as gas boilers. They use the natural warmth in the air to heat and cool your home, helping you reduce your carbon footprint and keep your energy bills down. However, they work differently to traditional heating systems.
We've explained why these systems can take time to heat up your home and provide tips to help you stay comfy all year round: Air source heat pumps: ecs.page.link/PA1Qn
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Wiltshire Wildlife Trust are hosting a Bat Walk this Saturday, 27th April, meeting at Studley Green Community Association, Lambrok Road, Trowbridge.
Attendees will have the opportunity to use bat detecting equipment while finding out more about these amazing mammals in our area!
The session starts at 7:30pm and will finish at 9:15pm.
Register your interest or find out more by contacting: sued@wiltshirewildlife.org
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The MySelwoodHousing portal for customers is unavailable from 1 pm on Tuesday 23 April to 9am on Monday 29 April due to routine maintenance.
For any queries about your portal account during this time, please call our customer support team on 01225 715 715 (Mon - Thu 8:30am - 5:30pm, Fri 8:30am - 5pm).
For alternative ways to pay your rent, visit our pay your rent page: ecs.page.link/vHrz8
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