John O'Conner has designed a dedicated website where you can find out when they're due in your area. Due to busy periods and weather conditions, we cannot give exact dates when works will be carried out, please use this schedule as a guide.
Selwood Housing owns and manages open spaces throughout Wiltshire and beyond, as well as looking after many outside communal areas and gardens within our communities.
The management of the grass, trees, hedges and shrubs on this land is called grounds maintenance.
Our grounds maintenance contractor John O'Conner undertakes grass cutting, hedge cutting, shrub and border upkeep and weeding, as well as maintenance of footpaths and hard surfaces from March to November. They are an experienced contractor, working with a number of housing associations, councils and other organisations.
During peak periods or due to unfavourable weather conditions, there may be some delays to grounds maintenance services but we aim to reach all our sites at least once a month.
John O'Conner has designed a dedicated website where you can find out when they're due in your area. Due to busy periods and weather conditions, we cannot give exact dates when works will be carried out, please use this schedule as a guide.
Customers regularly ask why the grass cuttings aren't collected. Keeping footpaths clear is our priority and we always clear clippings after strimming. In other locations, leaving the clippings is much better – they’re a natural fertiliser and protect against weeds.
We also often receive customer calls pointing out we’ve ‘missed’ a particular area. What isn’t always clear to the customer is that the work is still underway! It can take 2-3 days for a job to be completed on large estates, so please keep that in mind.
A staggering 334,817 sqm (approx. 83 acres) of grass is cut by John O’Conner for our customers each month. That's the equivalent of around 42 football pitches! As you can imagine, this is a huge task to coordinate and a little different to the logistics of mowing a typical garden lawn.
Hedge cutting is avoided during the height of nesting season, and checks are done before any cutting takes place to ensure nesting birds are not present or disturbed.
We are responsible for maintaining trees on our communal land, to ensure that they do not pose a health and safety risk to members of the public. Our policy is to protect our existing trees wherever possible so that works are only carried out if a tree is dead, dying, diseased, dangerous, likely to cause damage to property or is inappropriately located. You can read our tree policy here.
We will only treat trees within our customer's gardens that are deemed a health and safety risk, or that are causing damage to property. We may charge our tenant for any work we undertake.
As a Selwood Housing customer, if you are concerned about a tree on our land, or within your garden please let us know using the form below.
If you have any questions about our grounds maintenance service, please send us your question via the form below or call us on 01225 715 715.
We will first check if the land or feature in question is owned by Selwood Housing. If it is not, and the land is within Wiltshire, you can report your query to Wiltshire Council via the 'MyWiltshire' app or via their Wiltshire Council website.
Visit our tips and advice pages for helpful tips to support you throughout the seasons.
If you can't find what you're looking for please contact us at info@selwoodhousing.com
Over the last year, we’ve shared with you some of the feedback from our quarterly customer satisfaction surveys. These surveys, carried out by Acuity on our behalf, are part of the tenant satisfaction measures (‘TSMs’) introduced in 2023 by the Regulator of Social Housing.
All social housing landlords must carry out surveys with their tenants using a set of twelve TSM questions. Alongside these survey questions, landlords must also collect data and publish ten management information measures that focus on operational areas, such as safety and compliance.
We now have our first full year of these TSM results, and we’re pleased to report that for each survey measure our results are in the top 25% of our peer group of housing associations.
You can view our full TSM results, including survey and management information measures, on the new Tenant Satisfaction Measures page of our website: ecs.page.link/bDNRG
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Our grounds maintenance contractor John O'Conner Grounds Maintenance Ltde Ltd has designed a dedicated website where you can find out when they're due in your area. Due to busy periods and weather conditions, we cannot give exact dates when works will be carried out, please use this schedule as a guide. Selwood Housing – John O'Conner Local ecs.page.link/7Bx5g
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I've no words for how I feel about the the person who did the grass again.
I have to say the new team (about a year now) are very good a bit messy at times but wet grass what can you do. They seem to be up at least once a month.
Wiltshire Council is developing its 2024-2029 Accommodation Strategy and seeks input from older residents on maintaining independence in their homes. If staying at home is impractical, the Council aims to understand how local services can be improved to feel like home for residents. Your feedback in this survey will help shape the strategy and inform future housing needs for older people in Wiltshire.
Follow this link to the survey it should take no longer than 10 minutes and will really help Wiltshire Council understand the potential needs and wishes of those aged 50+ Accommodation Strategy Survey ecs.page.link/k8bBw
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Done and done asked for the warden to be reinstated ridiculous the council took them away
