John O'Conner has designed a dedicated website where you can find out when they're due in your area. Due to busy periods and weather conditions, we cannot give exact dates when works will be carried out, please use this schedule as a guide.
Apart from individual homes and gardens, Selwood Housing also own other areas of land within our communities which we look after. The management of the grass, trees, hedges and shrubs on this land is called grounds maintenance.
John O'Conner, our new contractor, is delivering grass cutting and other services across our communities. They are an experienced contractor, working with a number of housing associations, councils and other organisations.
During peak periods or due to unfavourable weather conditions, there may be some delays to grounds maintenance services but we aim to reach all our sites at least once a month. Hedge cutting is usually carried out in July and August to avoid bird nesting season.
John O'Conner has designed a dedicated website where you can find out when they're due in your area. Due to busy periods and weather conditions, we cannot give exact dates when works will be carried out, please use this schedule as a guide.
We are responsible for maintaining trees on our communal land, to ensure that they do not pose a health and safety risk to members of the public. Our policy is to protect our existing trees wherever possible so that works are only carried out if a tree is dead, dying, diseased, dangerous, likely to cause damage to property or is inappropriately located. You can read our tree policy here.
We will only treat trees within our customer's gardens that are deemed a health and safety risk, or that are causing damage to property. We may charge our tenant for any work we undertake.
As a Selwood Housing customer, if you are concerned about a tree on our land, or within your garden please let us know using the form below.
If you have any questions about our grounds maintenance service, please send us your question via the form below or call us on 01225 715 715.
We will first check if the land or feature in question is owned by Selwood Housing. If it is not, and the land is within Wiltshire, you can report your query to Wiltshire Council via the 'MyWiltshire' app or via their Wiltshire Council website.
Visit our tips and advice pages for helpful tips to support you throughout the seasons.
Our scrutiny team looked at our grounds maintenance service for one of their independent reviews.
If you can't find what you're looking for please contact us at info@selwoodhousing.com
🛠We recently invited customers to review our repairs service. Following their feedback, we've created a new webpage which gives a clear explanation of our repairs service, details of how we categorise repairs and our response times.
For emergency repairs we aim to respond the same day, priority repairs by the end of the next working day and routine repairs within either 30 or 60 days. Find out more on our repairs service webpage: ecs.page.link/1M67h
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Want to know what you can do to help those sleeping on the streets? Watch this short video from Our Wiltshire to find out what their rough sleepers team are doing and how you can support anyone you see living on the streets via Street Link.
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🎅 Only 20 days to go until the big day, are you busily putting up Christmas lights and decorations? 🎄Take a moment to read these tips and advice to make sure you stay fire-safe at home this festive season 👉 ecs.page.link/Z3ivv
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