On this page we want to keep you updated on how we look after the land that we own.
Apart from individual homes and gardens, Selwood Housing also own other areas of land within our communities which we look after. The management of the grass, trees, hedges and shrubs on this land is called grounds maintenance.
Here is a summary of what our grounds maintenance service covers:
IdVerde deliver our grounds maintenance service.
To find out when grounds maintenance near your home is scheduled to take place, head to the IdVerde website.
Whilst IdVerde cut grass on our behalf, they also cut grass on behalf of Wiltshire Council. However, the service that each organisation receives is different and they are managed independently of each other.
We are responsible for maintaining trees on our communal land, to ensure that they do not pose a health and safety risk to members of the public. Our policy is to protect our existing trees wherever possible so that works are only carried out if a tree is dead, dying, diseased, dangerous, likely to cause damage to property or is inappropriately located. You can read our tree policy here.
We will only treat trees within our customer's gardens that are deemed a health and safety risk, or that are causing damage to property. We may charge our tenant for any work we undertake.
As a Selwood Housing customer, if you are concerned about a tree on our land, or within your garden please let us know using the form below.
If you have any questions about our grounds maintenance service, please send us your question via the form below or call us on 01225 715 715.
We will first check if the land or feature in question is owned by Selwood Housing. If it is not, and the land is within Wiltshire, you can report your query to Wiltshire Council via the 'MyWiltshire' app or via their website.
From March this year we will endeavour to remove cuttings following the first cut in the season. This will depend on need and the length of the grass.
As part of the review of our grounds maintenance service last year, we consulted customers and staff on our plans. A common concern that was shared, was around long grass cuttings being left on the grass. Whilst there are a number of considerations around this element of the service, we have agreed this change.
It is important to note that this will depend on how quickly grass has grown over the winter months.
We have to ensure that no birds are using any hedge or tree for nesting. This is a legal requirement and may affect how often we cut hedges.
Hedges on communal land will be cut three times a year; in March, August and October.
It may depend on who owns the land that the grass is part of. Different land owners will have different grounds maintenance plans in place. At Selwood Housing we cut grass that we own 16 times a year, between March and November.
All grass cutting is weather dependent. If the weather over the summer months is particularly dry we may reduce cutting frequency to protect the grass.
If you have a concern about an area of grass that hasn't been cut, please let us know using our form below.
If we have a significant period of rain on a day when grass cutting is due, our contractors have 7 days in which to reschedule this land for cutting. This enables our contractors time to ensure work in other areas isn't delayed.
Visit our tips and advice pages for helpful tips to support you throughout the seasons.
Our scrutiny team looked at our grounds maintenance service for one of their independent reviews.