About our account managers
Our team of account managers are here to support you with anything related to your rent account and payment options. They can:
- offer advice on budgeting and benefits
- help with Universal Credit applications
- support you with managing your rent payments
- work with you to avoid rent debt.
What you can expect
Our team are committed to helping you stay on top of your rent and service charge payments so you can enjoy a secure and stable home. Collecting rent on time also helps us maintain homes and deliver services. Â You can expect:
- advice and support to help you manage your money and rent payments
- early support when needed to prevent rent debt
- a supportive and pro-active approach if you are experiencing financial difficulties
- prompt referrals to partner agencies for specialist support when needed.
Contact your account manager
Every customer has their own dedicated account manager, based on where they live. You can find details of your account manager and their contact information below.
