Website accessibility statement

Website accessibility statement

Selwood Housing is committed to providing accessible services and information for all customers. This accessibility statement applies to the Selwood Housing website at www.selwoodhousing.com.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

• Colour contrast issues affecting the careers pages
  • Yellow and light orange colour combinations do not always provide sufficient contrast, particularly for smaller text and icons.
• Missing or incomplete alternative text
  • Some images on the site do not have appropriate alternative text (alt text)
  • Some icons on the site do not have sufficient descriptive or alternative text for screen reader users.
• PDF documents
  • Some PDF documents are not correctly tagged in order for them to be read with screen reader software
  • Some documents contain text and visual elements that do not meet minimum colour contrast requirements
  • Some images, charts and diagrams in PDFs do not have appropriate alternative text (alt text) and some information is conveyed using colour alone
  • Some tables are not marked up.

What we’re doing to improve accessibility

We’re actively working to improve the accessibility of our website and PDF documents to bring them in line with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard. This includes:

• converting PDF documents to fully accessible HTML format where possible.
• where converting to HTML is not possible, remediating PDF documents to ensure they are correctly structured, tagged and meet colour contrast requirements.
• improving colour contrast and visual clarity across website templates.
• ensuring meaningful images and icons include appropriate alternative text.

Accessibility concerns and complaints

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us at communications@selwoodhousing.com or via 01225 715 715.

If you need information on this website in a different format, contact us at info@selwoodhousing.com or via 01225 715 715.

We will consider your complaint/request and get back to you as soon as possible.

If you are dissatisfied with our response, you can make a complaint via our online feedback form or by contacting complaints@selwoodhousing.com, or calling 01225 715 715.

Preparation of the accessibility statement

This statement was prepared on 23 September 2026 in accordance with an accessibility audit conducted by Zudu Ltd in June 2025.

The statement was last reviewed on 12 November 2026.

The communications team will review and update this statement every six months. Next review date: 12 May 2027.