Repairs

Repairs in your home

From time to time, things in your home may need repairing. Our repairs team aims to put things right quickly and to a high standard.

You can find out how we prioritise repairs and the different repair categories on our repairs service page.

How to request a repair

Before requesting a repair, visit our tips and advice pages. These show the types of repairs that are your responsibility to carry out as part of the basic upkeep and maintenance of your home.

If something in your home isn’t working properly and you can’t find what you need on our tips and advice pages, you can report a repair to us in several ways:

If your repair is urgent please call us on 01225 715 715.

For information on servicing or planned works, such as a new kitchen or boiler replacement, visit caring for your home.

 

Do you have an emergency?

Is there an immediate risk to your safety or property?
(for example, extreme flooding, fires or damage made by intruders)

Dial 999. Once safe, call us on 01225 715 715 to discuss next steps.

Total loss of electricity?

If you have no power, (and neither do your neighbours) call 105 or 0800 6783 105.

Gas emergency?

If you smell gas, think you have a gas leak, or are worried about carbon monoxide, call the national gas emergency number on 0800 111 999.

Burst pipe?

If you have a major water leak inside your home that can’t be contained, call us immediately on 01225 715 715.

Remember to try and turn off your water from the internal stop tap in your home or from the mains outside your property.

Can’t find what you’re looking for?

Get in touch and we’ll be happy to answer any questions you may have.

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Selwood Housing
Bryer Ash Business Park
Bradford Road
Trowbridge
BA14 8RT