The five steps you need to follow when moving out of a Selwood Housing property to ensure your tenancy ends as smoothly as possible.
If you're moving out of a Selwood Housing property, there are five steps you need to follow to ensure your tenancy ends as smoothly as possible.
Watch our animation below for details on what to do when you give your home back to us, including information on how to tell us, how to leave the house in good condition and how to settle your account.
A charge will be applied to your account for any repairs that need to be carried out after you leave the property, so ensure you follow the steps outlined to avoid being charged.
For a full breakdown of what you need to do when returning your home to us, visit our returning your home webpage.
The five steps you need to follow when moving out of a Selwood Housing property to ensure your tenancy ends as smoothly as possible.
Remember that you must settle your rent account with us. Not doing so could affect your chances of securing a home in the future.
If you're concerned at all about these costs, let your account manager know. They can advise you of your options.
If a family member has died and you need to end their tenancy, we can help. Download our guide on returning a home after a bereavement. You will also need to complete our tenancy termination form.
Our scrutiny team looked at our end of tenancy process for one of their independent reviews.
If you can't find what you're looking for please contact us at info@selwoodhousing.com
🛠We recently invited customers to review our repairs service. Following their feedback, we've created a new webpage which gives a clear explanation of our repairs service, details of how we categorise repairs and our response times.
For emergency repairs we aim to respond the same day, priority repairs by the end of the next working day and routine repairs within either 30 or 60 days. Find out more on our repairs service webpage: ecs.page.link/1M67h
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