If you've had a good or bad experience with us, or have a suggestion that could improve our services please let us know.
We need you to give us feedback, so we can make improvements and deliver a service that leaves you wanting to recommend us in the future.
Use this form to make a complaint, leave us a compliment or submit your suggestions on ways we can improve our services.
Send an email to firstname.lastname@example.org
Speak to a member of our customer services team on 01225 715 715
Come along to formal meetings, community gatherings, focus groups and meetings on an individual basis. Interested in knowing more? Learn more about how you can get involved.
Send your letter to us at our main office address.
Contact us on Facebook.
We always appreciate the time you take to complete our satisfaction surveys. Learn more about our customer feedback system.
Whistleblowing is when someone reports serious concerns about something that one of our staff, contractors or board members has done or failed to do.
Examples of a whistleblowing concern might be:
If you would like to report a serious concern in line with our whistleblowing policy, please read our customer information sheet which provides further information.