If something happens (for example there is a flood or your washing machine overflows) you won't need to worry about buying all new stuff.
This scheme covers many areas, including:
In addition to this standard cover there are also options to include accidental damage on all of your home contents, cover for personal belongings, hearing aids and wheelchairs away from the home whilst in the UK and European Union.
Our insurance is only available to tenants with a clear rent account.
For more detail on the policy cover please view the insurance product information document.
Payments are made with your rent. You still need insurance if you receive Housing Benefit, and you will need to pay for it. The insurance policy is no longer effective if you do not keep up with your payments on at least a monthly basis.
We do not cover your contents as part of the tenancy agreement. Therefore it's a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one.
Contents insurance is designed to help protect your possessions. No matter how careful you are, there's always a risk that your belongings could be broken, damaged or stolen so home contents insurance can help provide peace of mind should the worst happen.
We have teamed up with Thistle Tenant Risks who provide specialist tenants contents insurance policies. The National Housing Federation My Home contents insurance scheme is a specialist insurance scheme provided by Thistle Tenant Risks and all tenants living in social and affordable housing are eligible to apply.
Thistle Tenant Risks contents insurance scheme can offer you insurance for the contents of your home including cover for items such as furniture, carpets, curtains, clothes, bedding, electrical items, jewellery, pictures and ornaments.
Thistle Tenant Risks contents insurance has been designed to meet the demands and needs of social housing residents looking to purchase home contents insurance and Thistle have approached a single insurer Allianz Insurance plc. The cover is subject to the terms, conditions, limitations and exclusions contained in the policy wording, which you should read carefully.
Based on the information which has been provided to you if you are unsure whether this insurance policy is right for you please contact Selwood Housing on 01225 715 715.
If you'd like to apply for home contents insurance, you can do so by completing an application form or by calling Selwood Housing on 01225 715 715. Prior to completing the application form, please review the important customer information document and insurance product information document. These documents give you important information on your rights and how Thistle Tenants Risks deal with you, your insurance and key information regarding the insurance cover.
Please note that the insurance policy Thistle Tenants Risks provide is arranged on a non-advised basis. This means that you will be provided with the key information to be able to make an informed decision on which cover is appropriate for your needs.
Selwood Housing always aim to get things right first time and we are committed to ensuring that we achieve the highest level of service for our customers. If you feel this hasn’t happened, we would like to hear about it so that we have an opportunity to put things right for you and to improve our service in the future.
If you have a complaint about the sale or service of your insurance policy, call us on 01225 715 715 or write to:
Selwood Housing Group,
Bryer Ash Business Park,
Alternatively, a copy of Thistles complaint's procedure is available on request. For additional information, view Thistles complaint process.
If you have a complaint relating to your policy, please contact the Allianz Customer Satisfaction Manager at:
Allianz Insurance plc
PO Box 10623
Phone: 03301 021 781
Fax: 01483 529 717