As well as tackling antisocial behaviour we also work to prevent it in the first place.
All new tenants are issued with a 12 month starter tenancy. We are then able to end a tenancy if its conditions are broken
We partner with other organisations to engage in activities and initiatives that make our communities great places to live. For example we regularly help to organise community fun days, activities for children and community litter picks. Visit our community news page for upcoming events
We make ongoing improvements to our neighbourhoods such as improving street lighting and installing fencing
We also use technology to prevent antisocial behaviour, such as using temporary CCTV cameras to deter ASB or to help us investigate.
Using technology to report noise
As well as prevention, technology can help us to gather evidence that antisocial behaviour is occurring.
When investigating noise nuisance, we will ask the person reporting to complete and return incident diary sheets. We need to have a thorough understanding of the noise that is occurring, any associated behaviour and the impact that this form of antisocial behaviour is having on the neighbourhood.
As well as completing diary sheets, we now ask customers to download The Noise App on their mobile phone. Instances of noise nuisance can be recorded and sent directly to the neighbourhood team. More information about the noise app and how to install this can be found here on The Noise App website or watch this short video.
Our partners
We are able to support and resolve antisocial behaviour through working with a range of partners:
Wiltshire Council
Mendip District Council
Bath and North East Somerset Council
Wiltshire Police
Avon and Somerset Police
Adult and Children's services
Avon and Wiltshire Mental Health Partnership NHS Trust
Air source heat pumps are an eco-friendly and cost-effective alternative to traditional heating systems, such as gas boilers. They use the natural warmth in the air to heat and cool your home, helping you reduce your carbon footprint and keep your energy bills down. However, they work differently to traditional heating systems.
We've explained why these systems can take time to heat up your home and provide tips to help you stay comfy all year round: Air source heat pumps: ecs.page.link/PA1Qn... See MoreSee Less
Wiltshire Wildlife Trust are hosting a Bat Walk this Saturday, 27th April, meeting at Studley Green Community Association, Lambrok Road, Trowbridge.
Attendees will have the opportunity to use bat detecting equipment while finding out more about these amazing mammals in our area!
The session starts at 7:30pm and will finish at 9:15pm. Register your interest or find out more by contacting: sued@wiltshirewildlife.org ... See MoreSee Less
The MySelwoodHousing portal for customers is unavailable from 1 pm on Tuesday 23 April to 9am on Monday 29 April due to routine maintenance.
For any queries about your portal account during this time, please call our customer support team on 01225 715 715 (Mon - Thu 8:30am - 5:30pm, Fri 8:30am - 5pm).
Due to routine maintenance, the MySelwoodHousing customer portal will be unavailable from 1pm on Tuesday 23 April to 9am on Monday 29 April.
For account queries during this time, please contact customer support. For alternative ways to pay your rent, visit thepay your rent page.