As well as tackling antisocial behaviour we also work to prevent it in the first place.
All new tenants are issued with a 12 month starter tenancy. We are then able to end a tenancy if its conditions are broken
We partner with other organisations to engage in activities and initiatives that make our communities great places to live. For example we regularly help to organise community fun days, activities for children and community litter picks. Visit our community news page for upcoming events
We make ongoing improvements to our neighbourhoods such as improving street lighting and installing fencing
We also use technology to prevent antisocial behaviour, such as using temporary CCTV cameras to deter ASB or to help us investigate.
Using technology to report noise
As well as prevention, technology can help us to gather evidence that antisocial behaviour is occurring.
When investigating noise nuisance, we will ask the person reporting to complete and return incident diary sheets. We need to have a thorough understanding of the noise that is occurring, any associated behaviour and the impact that this form of antisocial behaviour is having on the neighbourhood.
As well as completing diary sheets, we now ask customers to download The Noise App on their mobile phone. Instances of noise nuisance can be recorded and sent directly to the neighbourhood team. More information about the noise app and how to install this can be found here on The Noise App website or watch this short video.
We are able to support and resolve antisocial behaviour through working with a range of partners:
Mendip District Council
Bath and North East Somerset Council
Avon and Somerset Police
Adult and Children's services
Avon and Wiltshire Mental Health Partnership NHS Trust
🛠We recently invited customers to review our repairs service. Following their feedback, we've created a new webpage which gives a clear explanation of our repairs service, details of how we categorise repairs and our response times.
For emergency repairs we aim to respond the same day, priority repairs by the end of the next working day and routine repairs within either 30 or 60 days. Find out more on our repairs service webpage: ecs.page.link/1M67h... See MoreSee Less
Want to know what you can do to help those sleeping on the streets? Watch this short video from Our Wiltshire to find out what their rough sleepers team are doing and how you can support anyone you see living on the streets via Street Link. ... See MoreSee Less
🎅 Only 20 days to go until the big day, are you busily putting up Christmas lights and decorations? 🎄Take a moment to read these tips and advice to make sure you stay fire-safe at home this festive season 👉 ecs.page.link/Z3ivv... See MoreSee Less
Selwood Housing is a registered charity (1141124). Selwood Housing Society Limited is a company limited by guarantee (4168336). We are authorised and regulated by the Financial Conduct Authority reference no 739372. All rights reserved.