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Caring for your home

Caring for you and your home

Whether it's reporting a repair, regular servicing, supporting you in making adaptations to your home or seasonal tips, you can find all you need to know on these pages.

Planned works

We plan the long-term maintenance of our homes.

Planned works

Contents insurance

No matter how careful you are, there's always a risk that your belongings could be broken, damaged or stolen. Contents insurance can provide peace of mind and essential help should the worst happen.

Contents insurance

Regular servicing

In order to keep your home safe, we carry out annual servicing in our properties.

Regular servicing

Repairs

We have an in-house repairs and maintenance team who are dedicated to the maintenance of our customer's homes.

Repairs

Pets in your home

Pets will normally be allowed in all our properties with prior consent.

Pets in your home

Alterations and adaptations

Please note that you will be responsible for the repair and maintenance of any improvements that you make.

Alterations and adaptations

Communal areas

We've put together some useful information to make it easier for our customers to keep communal areas clear, tidy and safe for all to enjoy.

Communal areas

Loft storage and access

On this page, we’ve outlined our restrictions on loft storage and some useful information around accessing the loft space in your home.

Loft storage and access
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3 days ago
Selwood Housing

Air source heat pumps are an eco-friendly and cost-effective alternative to traditional heating systems, such as gas boilers. They use the natural warmth in the air to heat and cool your home, helping you reduce your carbon footprint and keep your energy bills down. However, they work differently to traditional heating systems.

We've explained why these systems can take time to heat up your home and provide tips to help you stay comfy all year round: Air source heat pumps: ecs.page.link/PA1Qn
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Air source heat pumps are an eco-friendly and cost-effective alternative to traditional heating systems, such as gas boilers. They use the natural warmth in the air to heat and cool your home, helping you reduce your carbon footprint and keep your energy bills down. However, they work differently to traditional heating systems. 

Weve explained why these systems can take time to heat up your home and provide tips to help you stay comfy all year round: Air source heat pumps: https://ecs.page.link/PA1Qn
4 days ago
Selwood Housing

Wiltshire Wildlife Trust are hosting a Bat Walk this Saturday, 27th April, meeting at Studley Green Community Association, Lambrok Road, Trowbridge.

Attendees will have the opportunity to use bat detecting equipment while finding out more about these amazing mammals in our area!

The session starts at 7:30pm and will finish at 9:15pm.
Register your interest or find out more by contacting: sued@wiltshirewildlife.org
... See MoreSee Less

Wiltshire Wildlife Trust are hosting a Bat Walk this Saturday, 27th April, meeting at Studley Green Community Association, Lambrok Road, Trowbridge.

Attendees will have the opportunity to use bat detecting equipment while finding out more about these amazing mammals in our area!

The session starts at 7:30pm and will finish at 9:15pm.
Register your interest or find out more by contacting: sued@wiltshirewildlife.org
4 days ago
Selwood Housing

The MySelwoodHousing portal for customers is unavailable from 1 pm on Tuesday 23 April to 9am on Monday 29 April due to routine maintenance.

For any queries about your portal account during this time, please call our customer support team on 01225 715 715 (Mon - Thu 8:30am - 5:30pm, Fri 8:30am - 5pm).

For alternative ways to pay your rent, visit our pay your rent page: ecs.page.link/vHrz8
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The MySelwoodHousing portal for customers is unavailable from 1 pm on Tuesday 23 April to 9am on Monday 29 April due to routine maintenance.

For any queries about your portal account during this time, please call our customer support team on 01225 715 715 (Mon - Thu 8:30am - 5:30pm, Fri 8:30am - 5pm).

For alternative ways to pay your rent, visit our pay your rent page: https://ecs.page.link/vHrz8
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