We plan the long-term maintenance of our homes. This means that we can carry out the work before repairs are needed so your home is kept in good condition. We try to work on a group of homes at the same time to keep costs down, which will help keep your rent as low as possible.
If your home is part of a programme of planned works, we will always write to tell you beforehand.
Examples of planned works includes:
In the table below, we've listed our current planned works programmes that are taking place from April 2023 to March 2024. Find out how each programme is progressing against our targets for the year:
| Planned works programme | Budget for 2023/24 financial year | Target number of installations for the year | Number of installations to 31 July 2023 | Percentage completed |
|---|---|---|---|---|
| Window and door replacement programme | £600,000 | 243 | 61 | 25% |
| Cavity and loft insulations | £450,000 | 250 | Programme starting in September 2023 | – |
| New roofs | £1,700,000 | 142 | 12 | 9% |
| Kitchens | £2,700,000 | 384 | 85 | 22% |
| Bathrooms | £353,000 | 80 | Programme starting in September 2023 | – |
| Energy efficiency works | £2,400,000 | 77 | Programme starting in September 2023 | – |
| Heating system upgrades | £2,000,000 | 240 | 60 | 25% |
If you have been contacted about planned works happening at your home and want more information, check in the useful links:
If you can't find what you're looking for please contact us at info@selwoodhousing.com
Our customer conversation survey closes in two weeks. This is a quick, simple way to have your say and influence how Selwood Housing delivers services to you and your neighbourhood. Respondents also have the opportunity to be entered into a prize draw to win £50 or £100 shopping vouchers – there are twenty prizes to be won. Customer will have received an email on the 1st October with a link to our online survey. If you need it resending, you can contact makeadifference@selwoodhousing.com with your details. ecs.page.link/SN94T
0 CommentsComment on Facebook
We will be carrying out a technical upgrade to our main customer database this afternoon. If you call us between 2:30pm and 5:30pm, we will be able to take your call but will be limited in the information we can provide. If your query isn’t urgent, you may wish to delay your call to us until tomorrow, Tuesday 8 October.
You can also email us at info@selwoodhousing.com or visit: ecs.page.link/Tdk3R
Thank you for your understanding and we apologise for any inconvenience this may cause.
0 CommentsComment on Facebook
Our Stronger Communities Fund is open for applications from community groups or projects that can evidence a benefit to our customers or a community initiative in one of our neighbourhoods. ecs.page.link/BFFto
📸:Trowbridge Service Users Group
0 CommentsComment on Facebook
