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What is ‘value for money’?

Learning about value for money

What does value for money mean?

By its simplest definition, 'value for money' is a way of measuring the cost of something against the quality or benefit of that thing.

It's something we all do in our day-to-day lives. For example, you might weigh up between two brands in the supermarket to decide which one will be the best balance of price and quality.

Selwood Housing uses our value for money strategy to plan out how best to balance our costs to provide the best quality service we can.

How did we involve customers?

Back in October we invited four customers to meet Mark Mayler, our finance director, to learn all about value for money and why it is important for Selwood Housing and for you, our customers.

It gave them a chance to understand some of the important decisions we must make when running our business as well as some of the challenges we face.

Why we ran this session

We ran this session and other previous learning events like our 'We are all Selwood Housing' course to equip our customers with better knowledge of how Selwood Housing works.

The more knowledgeable you are, the better equipped you are to help us shape and improve our services.

What was the outcome of this session?

We received some great feedback and as a result. In the future, we will look at how we can share how we are performing and how we compare to other housing providers.

Thank you to all of our customers who took part and made a difference.

I'd like to learn more!

If you'd like to learn more about value for money, you can read our full value for money strategy document

Get in touch

If you have any questions about the programme, or to find out about ways to get involved, contact our involvement team.

Email: makeadifference@selwoodhousing.com
Tel: 01225 715715

Can't find what you're looking for?

If you can't find what you're looking for please contact us at info@selwoodhousing.com

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7 hours ago
Selwood Housing

Are you a Selwood Housing customer keen to help us improve our services?
Would you be happy to share your ideas at a focus group or other involvement project?
Add your contact details and interests to this short form on our website and we'll be in touch: ecs.page.link/aTnHB
... See MoreSee Less

Are you a Selwood Housing customer keen to help us improve our services? 
Would you be happy to share your ideas at a focus group or other involvement project? 
Add your contact details and interests to this short form on our website and well be in touch: https://ecs.page.link/aTnHB
11 hours ago
Selwood Housing

The MySelwoodHousing portal for customers will be unavailable from 1 pm on Tuesday 23 April to 9am on Monday 29 April due to routine maintenance.

For any queries about your portal account during this time, please call our customer support team on 01225 715 715 (Mon - Thu 8:30am - 5:30pm, Fri 8:30am - 5pm).

For alternative ways to pay your rent, visit our pay your rent page: ecs.page.link/vHrz8
... See MoreSee Less

The MySelwoodHousing portal for customers will be unavailable from 1 pm on Tuesday 23 April to 9am on Monday 29 April due to routine maintenance.

For any queries about your portal account during this time, please call our customer support team on 01225 715 715 (Mon - Thu 8:30am - 5:30pm, Fri 8:30am - 5pm).

For alternative ways to pay your rent, visit our pay your rent page: https://ecs.page.link/vHrz8
3 days ago
Selwood Housing

#NationalPetMonth celebrates and raises awareness of responsible pet ownership and we’re here for it!
We recognise the benefits that responsible pet and animal ownership can bring, such as enhancing the owner's mental and physical health and encouraging exercise.

Pets will normally be allowed in all our properties with prior consent, except for flats with the following:

communal entrances.
shared areas or communal facilities (such as a lounge or laundry).

Customers are expected to act responsibly in relation to their pets and animals, and this includes adhering to their legal and welfare obligations
... See MoreSee Less

#NationalPetMonth celebrates and raises awareness of responsible pet ownership and we’re here for it!
We recognise the benefits that responsible pet and animal ownership can bring, such as enhancing the owners mental and physical health and encouraging exercise. 

Pets will normally be allowed in all our properties with prior consent, except for flats with the following:

communal entrances.
shared areas or communal facilities (such as a lounge or laundry).

Customers are expected to act responsibly in relation to their pets and animals, and this includes adhering to their legal and welfare obligations
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