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Battery safety in your home

Lithium-ion, or li-ion, rechargeable batteries power many household products – from e-bikes and scooters to laptops, mobile phones and vapes. Sadly, these batteries are increasingly linked to serious house fires and fatalities.

They can store an enormous amount of energy in a very small space, leading to risks of rapidly developing fires and explosions when not stored and charged safely.

Protect your home with these battery safety guidelines from the National Fire Chiefs Council:
  • Always buy electrical goods from a reputable retailer as often these fires involve counterfeit goods. Check if a product has been recalled for safety reasons online at Electrical Safety First or on Gov.uk.
  • Always use the charger supplied by the manufacturer and follow their instructions about charge times. When you've finished charging, unplug. If you spot damage or wear and tear, buy an official replacement charger from a reputable seller.
  • Never cover chargers or battery packs as this may lead to overheating or a fire. Keep them away from anything that could catch fire.
  • Charge as far away as possible from the escape route out of your home (e.g. your front door) and in a room where no one sleeps. Keep the door closed.
  • Make sure you have working smoke alarms, or heat alarms if you are storing in a garage or kitchen.
  • Charge batteries while you are awake and alert, so you can respond quickly in the event of a fire. Don't charge batteries while you are asleep or away.
  • Defects, physical damage, overcharging and storing batteries in excessively hot or cold areas can all increase the risk of fire.
  • Don't throw away batteries in normal household waste or recycling. Most local councils now offer a dedicated battery recycling service.
  • In the event of an e-bike, e-scooter or other lithium-ion battery fire, do not attempt to extinguish the fire! Get out, stay out, call 999.

For more advice about general electrical and battery safety in your home and preventing electrical fires, visit the Electrical Safety First website.

Read more about our commitment to fire safety.

E-bike and e-scooter fire safety

E-Bike and e-scotter fire safety in the home posterMake sure you charge your e-bike or e-scooter battery safely. Follow these simple steps to reduce the risk of fire.

  • Don't leave your device charging unattended or when you're asleep
  • Don't charge or store your battery in the hallway or where it could block your escape
  • Only use the correct charger for your battery
  • It is recommended that a professional carries out an e-bike conversion
  • Only buy e-bikes, e-scooters and batteries from trusted retailers and manufacturers.
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2 days ago
Selwood Housing

Over the last year, we’ve shared with you some of the feedback from our quarterly customer satisfaction surveys. These surveys, carried out by Acuity on our behalf, are part of the tenant satisfaction measures (‘TSMs’) introduced in 2023 by the Regulator of Social Housing.

All social housing landlords must carry out surveys with their tenants using a set of twelve TSM questions. Alongside these survey questions, landlords must also collect data and publish ten management information measures that focus on operational areas, such as safety and compliance.

We now have our first full year of these TSM results, and we’re pleased to report that for each survey measure our results are in the top 25% of our peer group of housing associations.
You can view our full TSM results, including survey and management information measures, on the new Tenant Satisfaction Measures page of our website: ecs.page.link/bDNRG
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6 days ago
Selwood Housing

Our grounds maintenance contractor John O'Conner Grounds Maintenance Ltde Ltd has designed a dedicated website where you can find out when they're due in your area. Due to busy periods and weather conditions, we cannot give exact dates when works will be carried out, please use this schedule as a guide. Selwood Housing – John O'Conner Local ecs.page.link/7Bx5g ... See MoreSee Less

Our grounds maintenance contractor John OConner Grounds Maintenance Ltd has designed a dedicated website where you can find out when theyre due in your area. Due to busy periods and weather conditions, we cannot give exact dates when works will be carried out, please use this schedule as a guide. Selwood Housing – John OConner Local https://ecs.page.link/7Bx5g

2 CommentsComment on Facebook

I've no words for how I feel about the the person who did the grass again.

I have to say the new team (about a year now) are very good a bit messy at times but wet grass what can you do. They seem to be up at least once a month.

7 days ago
Selwood Housing

Wiltshire Council is developing its 2024-2029 Accommodation Strategy and seeks input from older residents on maintaining independence in their homes. If staying at home is impractical, the Council aims to understand how local services can be improved to feel like home for residents. Your feedback in this survey will help shape the strategy and inform future housing needs for older people in Wiltshire.

Follow this link to the survey it should take no longer than 10 minutes and will really help Wiltshire Council understand the potential needs and wishes of those aged 50+ Accommodation Strategy Survey ecs.page.link/k8bBw
... See MoreSee Less

Wiltshire Council is developing its 2024-2029 Accommodation Strategy and seeks input from older residents on maintaining independence in their homes. If staying at home is impractical, the Council aims to understand how local services can be improved to feel like home for residents. Your feedback in this survey will help shape the strategy and inform future housing needs for older people in Wiltshire. 

Follow this link to the survey it should take no longer than 10 minutes and will really help Wiltshire Council understand the potential needs and wishes of those aged 50+ Accommodation Strategy Survey https://ecs.page.link/k8bBw

1 CommentComment on Facebook

Done and done asked for the warden to be reinstated ridiculous the council took them away

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