Your neighbourhoods team

 

 

About the neighbourhoods team

Our neighbourhoods team work to make sure the areas our customers live in are safe, clean and welcoming places that people are proud to call home. The team work in partnership with customers, partner organisations and local services to manage antisocial behaviour, support customers experiencing domestic abuse, provide tenancy support, look after communal spaces and make improvements to the local area based on community needs.

What you can expect

Our neighbourhood management policy sets out our approach to managing our neighbourhoods. We also follow the Neighbourhood and Community Standard 2024 set by the Regulator for Social Housing. This outlines what you can expect from us when it comes to managing neighbourhoods, including:

  • Maintaining the safety of our neighbourhoods
  • Promoting social, environmental and economic wellbeing in our areas
  • Tackling antisocial behaviour working with local authority departments and the police.
  • Tackling domestic abuse and enabling affected customers to access support.

Your role in maintaining your neighbourhood

We believe in working in partnership with our customers to keep neighbourhoods safe and well maintained. You can help by:

 

Neighbourhood managers

Each of our customers has a dedicated neighbourhood manager. You can find details of your neighbourhood manager below. Our neighbourhood managers can be contacted via our main telephone number 01225 715 715.

Shaun Church

Shaun is a senior neighbourhood manager at Selwood Housing.

Shaun is responsible for overseeing the areas managed by Mike Grizzell, Kirsty Newton, Sarah Johnson, and he also oversees Jemma Sherman and Sophie White.

 

 

Mike Grizzell

Mike covers the following areas:

Warminster, Wylye Valley.

 

 

Kirsty Newton

Kirsty covers the following areas:

Paxcroft Mead, Hilperton, Staverton, Trowbridge Central, Seymour Estate and Longfield.

 

 

Lulu Harris

Lulu covers the following areas:

Malmesbury, Semington, Amesbury, Bowerhill, Calne, Chippenham, Devizes, Salisbury and Trowbridge villages (Bulkington, Keevil, Steeple Ashton, West Ashton, Southwick, North Bradley).

 

Paul Spriggs

Paul is a senior neighbourhood manager at Selwood Housing.

Paul is responsible for overseeing the areas managed by Louise Cowler, Emma Andrews, Becky Davies, Lulu Harris, Lyndsey Powell and he also oversees Anna Rutkiewicz.

 

 

Louise Cowler

Louise covers Whitley, Melksham Central, Forest and Queensway.

 

 

Emma Andrews

Emma covers East Trowbridge (Studley Green, College, Ashmead), Devizes and Frome/Beckington.

 

 

Sarah Johnson

Sarah covers the following areas:

Atworth, Bradford on Avon, Broughton Gifford, Monkton Farleigh, Holt, Lower Westwood, South Wraxall, Winsley and Bath/North East Somerset.

 

 

Lyndsey Powell

Lyndsey covers Westbury and villages, Wells and Shepton Mallet.

 

 

Neighbourhood services manager

 

Jason Humphries manages the overall neighbourhood team.

 

 

Other members of the neighbourhoods team

We have two neighbourhood assistants and two housing co-ordinators, one of whom is a compliance lead and the other is a decant and rehousing lead. We also have a neighbourhood administrator and neighbourhood technical support manager who provide a number of housing management functions within the team.

Becky Davies,

Housing co-ordinator (compliance lead).

She also supports Emma Andrews covering the College Estate, Studley and Ashmead.

 

Jemma Sherman,

Housing co-ordinator (decant and rehousing lead).

Jemma also supports Lulu Harris covering Paxcroft Mead, Hilperton, Staverton, Trowbridge Central, Seymour Estate and Longfield.

Anna Rutkiewicz, neighbourhood assistant.

Melksham, Bradford on Avon, Holt, Calne, Chippenham and Malmesbury.

 

Sharon Wordley, neighbourhood assistant.

Frome, Salisbury, Amesbury, Warminster, Westbury, Wells, Shepton Mallet and BANES.

Joy Abbot,

Neighbourhood administrator.

 

Richard Flavin,

Neighbourhood technical support manager.

 

Sophie White,

Tenancy sustainment coordinator.

Alison Baker Tenancy Sustainment Coordinator at Selwood Housing

Alison Baker,

Tenancy sustainment co-ordinator.

Can’t find what you’re looking for?

Get in touch and we’ll be happy to answer any questions you may have.

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Selwood Housing
Bryer Ash Business Park
Bradford Road
Trowbridge
BA14 8RT