Getting involved at Selwood Housing means our customers can influence services and make a real difference. It’s important our customers share their thoughts, opinions and ideas as this leads to better decision making, improved services and increased satisfaction.
Throughout the year, we have lots of different opportunities for our customers to get involved and we often offer rewards in return. You don’t need any previous experience and we have lots of ways for you to get involved, depending on how much time you can spare.
Please note that all our projects/opportunities are subject to change and may not be open to all customers. Please read the description carefully before registering your interest.
We are inviting customers to take part in a focus group to help review our staff code of conduct policy, considering a new Competence and Conduct Standard coming into force in England from October 2026.
The standard sets out the expected behaviours and professional conduct of people working in social housing, including staff, contractors and agency workers. It aims to protect public confidence, ensure integrity, and raise standards across housing services.
Your views will help us understand whether our approach to behaviour and professionalism is clear, appropriate and reflects what matters to residents. #YourVoiceMatters
In-person Focus Group Details:
Date: Monday 9 March 2026
Time: 10am – 11.30am (arrive 9.45am)
Location: Selwood Housing office, Bryer Ash Business Park, Trowbridge, BA14 8RT
Online Focus Group Details:
Date: Thursday 12 March 2026
Time: 6pm – 7.30pm
Platform: Microsoft Teams
No experience or qualifications are needed to join our focus group, and as a thank you for your time, you will receive a gift, such as a shopping voucher.
To register your interest, please click the button below. In the involvement activity box, enter either ‘Monday 9 March’ or ‘Thursday 12 March’
We are inviting you to come along to one of our drop-in days to chat with us about customer involvement and how you can make a difference to our services.
You will have the opportunity to speak with and ask questions to members of our customer involvement team and other customers who regularly get involved with us. It will be a friendly, informal space where you can discover how you can have your say.
You don’t need to book, simply come along at a time that suits you. We hope you see you there!
Date & Time: Thursday 9 April 2026, anytime between 10am – 12pm
Location: Selwood Housing office, Bryer Ash Business Park, Trowbridge, BA14 8RT
Date & Time: Tuesday 14 April 2026, anytime between 4pm – 6pm
Location: Selwood Housing office, Bryer Ash Business Park, Trowbridge, BA14 8RT
Can’t make either of these dates and interested to know more about how you can get involved? Call 01225 715715 and ask to speak to the customer involvement team, we will be happy to chat with you!
Sharing your views helps us to shape our services. Keep an eye out for upcoming opportunities to get involved throughout the year by joining our make a difference mailing list.
Visit our created with customers webpage to see how our customers helped us to make decisions.
Get in touch and we’ll be happy to answer any questions you may have.
Selwood Housing
Bryer Ash Business Park
Bradford Road
Trowbridge
BA14 8RT
