Getting involved at Selwood Housing means our customers can influence services and make a real difference. It’s important our customers share their thoughts, opinions and ideas as this leads to better decision making, improved services and increased satisfaction.
Throughout the year, we have lots of different opportunities for our customers to get involved and we often offer rewards in return. You don’t need any previous experience and we have lots of ways for you to get involved, depending on how much time you can spare.
Please note that all our projects/opportunities are subject to change and may not be open to all customers. Please read the description carefully before registering your interest.
We are inviting you to come along to one of our drop-in days to chat with us about customer involvement and how you can make a difference to our services.
You will have the opportunity to speak with and ask questions to members of our customer involvement team and other customers who regularly get involved with us. It will be a friendly, informal space where you can discover how you can have your say.
You don’t need to book, simply come along at a time that suits you. We hope you see you there!
Date & Time: Thursday 9 April 2026, anytime between 10am – 12pm
Location: Selwood Housing office, Bryer Ash Business Park, Trowbridge, BA14 8RT
Date & Time: Tuesday 14 April 2026, anytime between 4pm – 6pm
Location: Selwood Housing office, Bryer Ash Business Park, Trowbridge, BA14 8RT
Can’t make either of these dates and interested to know more about how you can get involved? Call 01225 715715 and ask to speak to the customer involvement team, we will be happy to chat with you!
We’d like to invite customers who have been through our formal complaints process between January 2024 and December 2025 to take part in a focus group.
The session will help us better understand your experience, what worked well, and where we could improve. Your feedback will help us learn from complaints and improve how we handle concerns in the future, so we can provide a fair, transparent, and customer‑focused service.
We’d really value the opportunity to hear about your experience and any suggestions you have.
#YourVoiceMatters
In-person Focus Group Details:
Date: Thursday 11 June 2026
Time: 3pm – 4.30pm (arrive 2.45pm)
Location: Selwood Housing office, Bryer Ash Business Park, Trowbridge, BA14 8RT
Online Focus Group Details:
Date: Tuesday 16 June 2026
Time: 6pm – 7.30pm
Platform: Microsoft Teams
No experience or qualifications are needed to join our focus group, and as a thank you for your time, you will receive a gift, such as a shopping voucher.
To register your interest, please click the button below. In the involvement activity box, enter either ‘Complaints 11 June’ or ‘Complaints 16 June’
Sharing your views helps us to shape our services. Keep an eye out for upcoming opportunities to get involved throughout the year by joining our make a difference mailing list.
Visit our created with customers webpage to see how our customers helped us to make decisions.
Get in touch and we’ll be happy to answer any questions you may have.
Selwood Housing
Bryer Ash Business Park
Bradford Road
Trowbridge
BA14 8RT
