We will attend to ensure that your home is made safe and will then make an appointment with you for any follow on work that's required.
You might be charged for the work if the damage has been caused by you
You might be charged for the work if the damage has been caused by you.
We may replace with best match
We will replace with best match
Replacement doors, work tops and drawer fronts may be replaced with the best match available. We will not replace undamaged items for matching purposes.
Priority may be raised to if it is your only toilet and you are unable to use it. It may be replaced with white where there is no match.
We will service and repair stair lifts and through floor lifts but we can not replace these.
We will maintain, repair and replace any smoke detectors installed by us.
It may be that the repair you need, is something that you can fix yourself. Visit our repairs tips and advice pages for information on how to carry out repairs that you are responsible for.
Repairs tips and advice pages
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