We want to support our customers to look after their health and wellbeing, both mental and physical. If you feel you’re struggling with any aspect of your health and wellbeing, you can talk to your neighbourhood manager who can offer advice on which support services are available and may be able to refer you to a particular service.
Zurich General Insurance offer a free health and wellbeing service. Customers can call 0800 542 5519 to access counselling support. The support entitles you to five free counselling sessions, either face to face or by phone or video. Referrals can be made for longer term support if necessary. Counsellors offer non-judgemental support and advice and you will always speak to someone highly qualified with the relevant qualifications.
You can find out more information in this leaflet.
There are also a number of local and national organisations who provide health and wellbeing support in a range of different areas:
Local support services
Carer Support Wiltshire
Carer Support Wiltshire is a registered charity that supports all unpaid carers, from 5 years upwards, in Wiltshire. Their aim is to create a society which understands and supports unpaid carers.
Crosspoint Westbury
Crosspoint offers a range of support services for people living in and around Westbury. They pride themselves on providing a warm welcome and a listening ear to anyone who needs it at their drop-in centre in Westbury. They can support with completing forms and writing letters, contacting other organisations or government departments, CVs and job applications, and accessing and using the internet, computers, printers and scanners.
Fair Frome: Food at Five
A hot nutritious meal 3 evenings a week, every week at 5pm. Open to anyone and they encourage those entitled to benefits or on low income to come along. No need to book, just turn up. Visit the Fair Frome website for more information.
Wells Storehouse
Wells Storehouse is a food bank and furniture storehouse that supports anyone in the local community struggling with the cost of food or accessing furniture.
Wiltshire Council Interactive Community Directory
The Interactive Community Directory is a virtual directory of community warm spaces and community food providers in set up by Wiltshire Council.
Wiltshire Wellbeing Hub
The Wiltshire Wellbeing Hub can help:
- put people in touch with community groups who can help and provide a warm space.
- signpost to sources of financial support and food banks
- provide advice to those experiencing loneliness
- advise people on the cost-of-living crisis.
National support services
NHS support services
Live Well – NHS advice about healthy living, including eating a balanced diet, healthy weight, exercise, quitting smoking and drinking less alcohol.
Social care and support guide – If you or someone you know needs help with day-to-day living because of illness or disability, this website explains your options and where you can get support.
Better Health Healthier Families – advice website with guidance on easy ways to eat well and move more.
Relate
Relate is the largest provider of relationship support in England and Wales. They offer relationship counselling, family counselling, mediation, children’s counselling, and sex therapy. They also provide friendly and informal workshops for people at important stages in their relationships.
SSAFA – The Armed Forces Charity
The SSAFA are a charity that provides welfare, health and support services for the UK’s military’s serving personnel, veterans and their families.
