Condensation and mould on windows and doors
During cold weather, you might notice condensation forming at the bottom of your windows or external doors in the mornings. It’s a good idea to wipe away this moisture each day with a soft cloth or paper towel. Doing this will prevent mould from developing.
You might also see small patches of mould growing around the edges of your windows and doors. To remove this, we recommend wiping it with a paper towel and some multi-purpose surface spray. Dispose of the paper towel after wiping mould to avoid spreading mould spores.

Condensation and mould spores on a PVC window frame can be safely wiped away.
When to contact us
Condensation and small amounts of mould around window and door frames can be safely cleaned yourself by following the advice above. If mould appears on the walls or ceiling, or if it affects several rooms, please report this to us. We will remove the mould and check for any underlying causes that may need further investigation. Reporting small damp and mould problems early can stop them from developing into bigger problems.
You can report issues with damp and mould via the request a repair form or by calling us on 01225 715 715. You will be asked to provide photos of the issue. We will use these to assess the situation so we can provide you with the right service.