Welcome to our tenant services pages. Whether you're looking to pay rent, report a repair or access documents and information that relate to your tenancy, you're in the right place.
We have an in-house repairs and maintenance team who are dedicated to the maintenance of our customer's homes.
RepairsNeighbourhood managers, report anti-social behaviour and fly tipping
Your neighbourhoodPay your rent, information about Universal Credit and how we can help.
Managing your rentIf you can't find what you're looking for please contact us at info@selwoodhousing.com
'*Customer reminder* This year is a 53-week year
As a customer, you pay your rent on a weekly basis. Normally there are 52 Mondays in the year when your rent is due.
However, every five or six years, including 2024/25, there are 53 Mondays in the year, which means 53 rent payment days instead of the usual 52. This additional week makes up for a shortfall in days that occurred in the previous standard accounting years, i.e., 52 weeks x 7 only equals 364 days, not 365 days.
More details about how this affects your rent charges can be found on our website: ecs.page.link/Bx4U9
If you claim the housing element of Universal Credit, don’t forget to update your new rent via your UC portal.
3 CommentsComment on Facebook
Does that mean next year is a 51 week year?
Note to all universal credit does NOT cover that extra week, so you ll have to find it out of your own pocket.
These rents are becoming astronomical, it's becoming cheaper to go private sector after the second 7.7% rise in two consecutive years.
Good luck to our group development director, Paul Walsh, and everyone else taking part in tonight's SleepOutDoorway Wiltshireshire. You're all supporting such vital work and we know the charity, and those they support, will hugely appreciate your involvement.
5 CommentsComment on Facebook
Well done Paul 👏🏼
Good luck paul!
Good luck Paul!! 🤩
Thinking of you tonight Paul ☂️💧
Good Luck Paul !
Air source heat pumps are an eco-friendly and cost-effective alternative to traditional heating systems, such as gas boilers. They use the natural warmth in the air to heat and cool your home, helping you reduce your carbon footprint and keep your energy bills down. However, they work differently to traditional heating systems.
We've explained why these systems can take time to heat up your home and provide tips to help you stay comfy all year round: ecs.page.link/PA1Qn
0 CommentsComment on Facebook
