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Compliments, suggestions and complaints

Give us your feedback

If you've had a good or bad experience with us, or have a suggestion that could improve our services please let us know.

We need you to give us feedback, so we can make improvements and deliver a service that leaves you wanting to recommend us to your friends.

How can I leave feedback?


Send an email to

Call us

Speak to a member of our customer services team on 01225 715 715

In person

Come along to formal meetings, community gatherings, focus groups and meetings on an individual basis. Interested in knowing more? Learn more about how you can get involved.

Write to us

Send your letter to us at our main office address.


Contact us on Facebook.

Satisfaction surveys

We always appreciate the time you take to complete our satisfaction surveys.

Read more about our complaints process

Selwood Housing is a registered charity (1141124). Selwood Housing Society Limited is a company limited by guarantee (4168336). We are authorised and regulated by the Financial Conduct Authority reference no 739371. All rights reserved.