We produce a customer annual report so that our customers can easily review our performance and the money we spend. This covers the financial year from April 2022 to March 2023. It is published online in September and all our customers receive a copy by email or printed version by post.
The customer annual report includes information on a variety of areas such as repairs, neighbourhoods and customer service, and features results from recent satisfaction surveys.
Looking ahead, we have some ambitious and exciting plans over the next few years as our transformation project takes shape. This transformation will see us create and deliver our next generation of housing services as we improve further, becoming even easier for our customers to do business with.
We will continue to work towards improving the energy efficiency of our homes, in line with the UK's target of net-zero carbon by 2050.
The whole team at Selwood Housing wishes our Team GB athletes the best of luck at this year's Summer Olympics.Paris 2024 2024 Olympic opening ceremony kicks off today at 20.24! Will you be watchin#SupportIsWhatMakesUsk#MakeAmazingHappenappen
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This is wonderful. Dreams come true after so much determination is shown. I also wish them a great experience and life changing moments. I am fully with you and congratulations on your personal achievements.
Join our focus groups and influence the services you use. Share your thoughts, improve your community, and get rewarded! No experience needed — just your passion to make a difference.
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It's important our customers share their thoughts, opinions and ideas as this leads to better decision making, improved services and increased satisfaction. Here's what Hazel told us about her experience:
“I have enjoyed being part of the process and being in a group where my opinions and prior knowledge are treated with respect. It has been helpful to understand how decisions are made and policies formed”
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