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How to fix an L2 fault on your Ideal Logic boiler

Woman repairing boiler

This guide takes you through the steps to follow if your Ideal Logic boiler is displaying an L2 fault code because of insufficient gas supply.

  • If you have an L2 fault code on your Ideal Logic boiler, it may be due to an insufficient gas supply. 
  • Firstly, go to your gas metre and check the red handle is in the upright position. 
  • Once you've moved the handle, press 'A', wait for the screen to load and then press 'A' again. 
  • The screen should now display that your gas is on. 
  • If it says off, reload your card and try this process again. 
  • Then go back to your boiler and press the reset button. 
  • Turn on the hot tap, you should now see a tap and a flame symbol on the boiler. 

If you are still having issues with your boiler, give us a call at 01225 715 715 or visit our request a repair page.


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