If your boiler has suddenly stopped working during the cold weather, it may be due to a frozen condensate pipe.
A condensate waste pipe is a pipe where certain boilers discharge waste water into the sewer. During cold weather the condensate pipe can freeze, which in turn can prevent your boiler from working leaving you without heating and hot water.
Watch the video below to view steps on how to thaw your condensate waste pipe.
If your boiler has stopped working and it is not due to a frozen condensate pipe, please fill in our appointment form or call us on 01225 715 715.