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Sheltered-housing

Sheltered housing service standards

Our sheltered housing service

In November 2019, following wide consultation with our sheltered housing customers, we introduced some changes to our service for sheltered schemes and adjacent sheltered properties.

These changes included a sheltered housing co-ordinator responsible for a patch of sheltered properties. They are your point of contact for any concerns you have regarding your home, your tenancy or the communal areas and grounds.

Where a service is the responsibility of another team in Selwood Housing such as a repair or grounds maintenance query you may choose to report the issue directly to the team concerned. The co-ordinator can act as the point of contact for any issue that is Selwood Housing's responsibility.

Please view our sheltered housing service standards for more information on the following:

  • How to contact your sheltered housing co-ordinator
  • Contacting Selwood Housing and how we respond
  • Scheme meetings
  • Estate inspections
  • Communal lounges
  • Fire safety
  • Sheltered caretaking service and cleaning specification

Can't find what you're looking for?

If you can't find what you're looking for please contact us at info@selwoodhousing.com

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Sheltered housing

  • Sheltered housing service standards
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5 hours ago
Selwood Housing

🌈 Happy International Family Equality Day! 🌍
Today, we celebrate the beautiful diversity of families in Wiltshire and beyond.
We believe that every family deserves a place to call home - a sanctuary where love knows no bounds.

This special day reminds us of our commitment to fostering inclusive communities and ensuring that our housing projects support every family's unique journey.
Because when families thrive, communities flouris#ifed2024D2024
... See MoreSee Less

🌈 Happy International Family Equality Day! 🌍
Today, we celebrate the beautiful diversity of families in Wiltshire and beyond. 
We believe that every family deserves a place to call home - a sanctuary where love knows no bounds. 

This special day reminds us of our commitment to fostering inclusive communities and ensuring that our housing projects support every familys unique journey. 
Because when families thrive, communities flourish. 🌟 #IFED2024
2 days ago
Selwood Housing

Our offices will be closed on Monday 6th May for the Bank Holiday.
If you have an emergency during this time, please call the out of hours support team on 01225 715 715.
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Our offices will be closed on Monday 6th May for the Bank Holiday. 
If you have an emergency during this time, please call the out of hours support team on 01225 715 715.
3 days ago
Selwood Housing

Enjoy the wellbeing benefits of being outside this National Gardening Week.
Get inspiration for sprucing up your garden this Summer with these easy to follow steps and advice articles: ecs.page.link/kg4Tf
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Enjoy the wellbeing benefits of being outside this National Gardening Week. 
Get inspiration for sprucing up your garden this Summer with these easy to follow steps and advice articles: https://ecs.page.link/kg4Tf
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