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We often get asked by customers about whether they can access the loft in their homes to store things. We've put outlined some information and advice for customers with lofts in their homes, in this short video, with further information available under the tenant services section of our website. 🏠
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Thank you for your patience while we carried out maintenance on our customer portal. The MySelwoodHousing portal is now back up and running.
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'*Customer reminder* This year is a 53-week year
As a customer, you pay your rent on a weekly basis. Normally there are 52 Mondays in the year when your rent is due.
However, every five or six years, including 2024/25, there are 53 Mondays in the year, which means 53 rent payment days instead of the usual 52. This additional week makes up for a shortfall in days that occurred in the previous standard accounting years, i.e., 52 weeks x 7 only equals 364 days, not 365 days.
More details about how this affects your rent charges can be found on our website: ecs.page.link/Bx4U9
If you claim the housing element of Universal Credit, don’t forget to update your new rent via your UC portal.
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Does that mean next year is a 51 week year?
Note to all universal credit does NOT cover that extra week, so you ll have to find it out of your own pocket.
This is quite good to know, even tho I am a greensquare tenant. Thanks for the heads up Selwood Housing
These rents are becoming astronomical, it's becoming cheaper to go private sector after the second 7.7% rise in two consecutive years.
so after 6 years cant even get a break of 1 week.....
