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Our lettings process

If you're new to social housing you may be wondering where to start. Don't worry, we've outlined below key steps in the process as well as links to useful documents and frequently asked questions. If you'd like to find out more email us at dtl@selwoodhousing.com

To be considered for social housing the first step is to register with your local council by applying online.

Your application is assessed by the local authority and you will be given an application number. If your application meets the criteria you will be placed on to the housing register.

Ensure that you keep your online account details up to date with your local authority so as not to cause delays later in the process.

Most councils operate a choice-based lettings scheme, where you can bid or express an interest in specific properties. Once your application has been approved and banded, you can bid on particular properties. Bids will then be prioritised and if your name is at the top of the shortlist, your details will be sent to the housing provider.

We will then consider applicants who are 'ready to move'. By this we mean you must be able to pay your rent and manage your obligations as a tenant, as well as move into your home. If you need support from an agency to be 'ready to move' this must be in place when you apply.

No, in order to get on the housing register you must apply via your local council.

Selwood Housing do not keep or maintain their own housing waiting list and in most cases our properties are advertised via the local authority choice-based lettings scheme.

We do sometimes have properties that we can directly let to people with a housing need. These are listed on our direct lets page. These properties tend to have specific criteria for applicants (sheltered housing) or have already been advertised via the local council but are proving more difficult to let.

Your local council will have checked your eligibility for social housing, however Selwood Housing will also need to check this before an offer can be made, to ensure your status hasn't changed.

The first step is for us to complete a pre-tenancy interview with you, which can take up to 1.5 hours. Following this we will carry out extensive checks with you to assess suitability, ensure that you have the ability to sustain a tenancy and to prevent tenancy fraud. This will include obtaining landlord references and in some cases contacting support agencies to make sure that there is an appropriate support package in place. A financial assessment and credit check will be completed for you as part of the pre-tenancy assessment to determine that you can afford to pay your rent, run your home and honour any other financial commitments.

Once all checks have been completed we will notify you of our decision.

This process can take up to two weeks from your pre-tenancy interview, depending on your circumstances and the information that we need to collect.

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For further information download our complete lettings policy

Our lettings policy, 259.2KB PDF
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Our tenure policy – read more about the different types of tenancy we offer

Tenure policy October 2023, 156.8KB PDF

Can't find what you're looking for?

If you can't find what you're looking for please contact us at info@selwoodhousing.com

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1 day ago
Selwood Housing

We're pleased to announce a new partnership with Huws Gray for our electrical supplies. Founded in 1990, Huws Gray have a wealth of specialist knowledge as the owners of Electricbase and 15 years’ experience working with housing associations. They have created a dedicated distribution centre for Selwood Housing from their Civils & Lintels site in Westbury, including a vehicle and driver for rapid response deliveries. Our operatives can use the Stock&Go app to order what they need quickly and easily, ultimately saving our customers’ time and money. ... See MoreSee Less

Were pleased to announce a new partnership with Huws Gray for our electrical supplies. Founded in 1990, Huws Gray have a wealth of specialist knowledge as the owners of Electricbase and 15 years’ experience working with housing associations. They have created a dedicated distribution centre for Selwood Housing from their Civils & Lintels site in Westbury, including a vehicle and driver for rapid response deliveries. Our operatives can use the Stock&Go app to order what they need quickly and easily, ultimately saving our customers’ time and money.

2 CommentsComment on Facebook

Do they have any fluorescent light tubes?

Ask them if they have any sparkles excessive,

3 days ago
Selwood Housing

🌈 Happy International Family Equality Day! 🌍
Today, we celebrate the beautiful diversity of families in Wiltshire and beyond.
We believe that every family deserves a place to call home - a sanctuary where love knows no bounds.

This special day reminds us of our commitment to fostering inclusive communities and ensuring that our housing projects support every family's unique journey.
Because when families thrive, communities flouris#ifed2024D2024
... See MoreSee Less

🌈 Happy International Family Equality Day! 🌍
Today, we celebrate the beautiful diversity of families in Wiltshire and beyond. 
We believe that every family deserves a place to call home - a sanctuary where love knows no bounds. 

This special day reminds us of our commitment to fostering inclusive communities and ensuring that our housing projects support every familys unique journey. 
Because when families thrive, communities flourish. 🌟 #IFED2024
5 days ago
Selwood Housing

Our offices will be closed on Monday 6th May for the Bank Holiday.
If you have an emergency during this time, please call the out of hours support team on 01225 715 715.
... See MoreSee Less

Our offices will be closed on Monday 6th May for the Bank Holiday. 
If you have an emergency during this time, please call the out of hours support team on 01225 715 715.
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