Following the 'end of tenancy' review, the scrutiny team felt there was a need to review how we manage empty properties. These are commonly referred to as voids.
This review focused on turnaround time, lettable standards and customer satisfaction.
The reporting from this 2018-19 review can be found opposite.
The team recommends that on a trial basis, Selwood provides room layout/floor plans to prospective tenants in an attempt to avoid refusals and improve acceptance
The above action is planned to be looked at during 2023/2024 as part of our digital transformation project, Horizon.
Enjoy the wellbeing benefits of being outside this National Gardening Week.
Get inspiration for sprucing up your garden this Summer with these easy to follow steps and advice articles: ecs.page.link/kg4Tf
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Wiltshire Council is running a survey to gather the views of people who have experienced domestic abuse across Wiltshire. The survey provides an opportunity for victims and survivors of domestic abuse to anonymously share their experience. The results of the survey will shape the local Domestic Abuse Strategy, influencing how future support services are run. The survey is open to people aged 16 and over until Friday 31 May 2024. ecs.page.link/jyvHH
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We often get asked by customers about whether they can access the loft in their homes to store things. We've put outlined some information and advice for customers with lofts in their homes, in this short video, with further information available under the tenant services section of our website. đźŹ
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