The arrival of Coronavirus in the UK and the move to a National Lockdown in March 2020, placed severe strain on our local communities and supporting agencies. In a climate of diminishing food supplies and donations, many local food banks experienced big spikes in demand.
In recognition of the fact that food banks were huge sources of support for some of the most deprived communities and many of our own customers, Selwood Housing decided to donate £1,000 from our Stronger Communities Fund to our local foodbanks in Trowbridge, Westbury, Warminster, Bradford-on-Avon, Melksham and £500 to those in Salisbury and Frome.
Selwood Housing was able to act quickly in response to the identified food shortages and make sure that our communities had the support they needed at such a critical time.
This was alongside making over 10,000 welfare calls to our most vulnerable customers and signposting them to the Wiltshire Coronavirus Hub and other local sources of support.
We continue to act as an enabling organisation supporting agencies to deliver services to communities in areas of deprivation where we hold housing stock.
If you can't find what you're looking for please contact us at info@selwoodhousing.com
We often get asked by customers about whether they can access the loft in their homes to store things. We've put outlined some information and advice for customers with lofts in their homes, in this short video, with further information available under the tenant services section of our website. 🏠
0 CommentsComment on Facebook
Thank you for your patience while we carried out maintenance on our customer portal. The MySelwoodHousing portal is now back up and running.
0 CommentsComment on Facebook
'*Customer reminder* This year is a 53-week year
As a customer, you pay your rent on a weekly basis. Normally there are 52 Mondays in the year when your rent is due.
However, every five or six years, including 2024/25, there are 53 Mondays in the year, which means 53 rent payment days instead of the usual 52. This additional week makes up for a shortfall in days that occurred in the previous standard accounting years, i.e., 52 weeks x 7 only equals 364 days, not 365 days.
More details about how this affects your rent charges can be found on our website: ecs.page.link/Bx4U9
If you claim the housing element of Universal Credit, don’t forget to update your new rent via your UC portal.
5 CommentsComment on Facebook
Does that mean next year is a 51 week year?
Note to all universal credit does NOT cover that extra week, so you ll have to find it out of your own pocket.
This is quite good to know, even tho I am a greensquare tenant. Thanks for the heads up Selwood Housing
These rents are becoming astronomical, it's becoming cheaper to go private sector after the second 7.7% rise in two consecutive years.
so after 6 years cant even get a break of 1 week.....
